Logistics Manager

This is a fully remote position, open to applicants in Vietnam, +2 more countries.

📋 Description

• Manage international freight operations across air, ocean, and courier services, primarily from Asia to Israel, the US, and the EU.

• Provide quotes, negotiate terms, and arrange shipments with global freight forwarders, couriers, and suppliers.

• Choose shipping methods based on factors like time sensitivity, complexity, and specific customer or supplier requirements.

• Oversee freight cost recovery and resolve surcharge disputes with forwarders.

• Lead the strategy for customs and trade compliance, including playbooks and operational guidance.

• Offer advice on HTS classification, exclusion claims, responses to CBP Form 28, IOR/bill-to/ship-to logic, and customs holds.

• Maintain the annual compliance framework, which includes continuous bonds, surety documentation, and supplier KYC processes.

• Collaborate with Sales on landed costs, Incoterms, IOR requirements, freight pricing, and margin protection strategies.

• Develop freight cost intelligence by lane and supplier.

• Ensure that freight and logistics costs are accurately represented in internal systems, order books, margin views, and customer invoices.

• Convert operational challenges into clear updates and solutions for customers.

• Coordinate with manufacturing partners regarding shipment readiness, packing, documentation, and pickup schedules.

• Oversee the daily functions of the Logistics Coordinator role and collaborate with supplier-expediting teams.

• Enhance shipment status tracking, documentation, and cost monitoring within the platform.

• Identify recurring operational challenges and develop preventive playbooks.

• Automate logistics workflows after confirming the effectiveness of manual processes.

⛳️ Requirements

• Minimum of 5 years of practical experience in international logistics or freight forwarding.

• Ideally experienced in contract manufacturing, hardware, or high-mix industrial environments.

• Proven negotiation skills for freight rates with forwarders and couriers.

• Familiarity with HTS codes, commercial invoices, packing lists, IORs, bonds, and CBP correspondence.

• Comprehension of landed cost, Incoterms, margin considerations, and customer experience dynamics.

• Ability to interpret PDF engineering drawings and evaluate freight implications.

• Proficient in concise, action-oriented written communication.

• Comfortable managing escalations and thriving in a fast-paced startup environment.

• Fluent in English.

• Tech-savvy and familiar with platforms such as Slack, Notion, Loom, and manufacturing systems.

• Nice-to-have: experience with freight forwarding agencies.

• Nice-to-have: background in B2B manufacturing marketplaces, digital manufacturing platforms, or contract manufacturing.

• Nice-to-have: experience with defense or aerospace clients and knowledge of ITAR/export-control fundamentals.

• Nice-to-have: mechanical or industrial engineering expertise.

• Nice-to-have: experience in establishing a freight or logistics function.

🏝️ Benefits

• Fully remote work environment.

• Asynchronous work culture.

• High trust and flexible autonomy in work arrangements.

• Weekly online gaming sessions.

• Annual company offsite with travel opportunities.

• Chance to work with a fully-funded, cash flow-positive startup.

• Genuine ownership of supply chain operations.

• Collaboration with a global team.