Sales Representative – Supply Chain and Logistics B2B

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify and seek out new business prospects through outbound outreach, inbound inquiries, referrals, market research, and reactivation efforts.

• Conduct discovery calls to gather insights on client shipping volumes, current carriers, challenges, platforms, service requirements, and growth opportunities.

• Evaluate prospects based on commercial alignment, shipping profiles, compliance needs, operational viability, and anticipated revenue.

• Clearly and professionally present Chit Chats services, customizing discussions to meet client requirements.

• Prepare pricing comparisons, savings summaries, proposals, and follow-up documentation.

• Collaborate with the Sales Manager, Data, Product, and Operations teams on intricate pricing or service compatibility inquiries.

• Ensure accurate documentation of leads, opportunities, and client data in the CRM system.

• Monitor outreach efforts, follow-ups, next steps, and stages of deals.

• Coordinate with Onboarding and Account Management for a seamless transition post-sale.

• Follow up with prospects to advance opportunities through the sales pipeline.

• Identify client needs that may guide future product development, service enhancements, marketing efforts, or partnership prospects.

• Participate in sales initiatives, vertical-specific outreach, and market research projects.

• Achieve or surpass activity, pipeline, conversion, activation, and revenue benchmarks.

• Report directly to the Sales Manager – Business Development.

• Convert qualified opportunities into active shipping clients and assist in the transition to onboarding and account management.

⛳️ Requirements

• Excellent written and verbal communication abilities.

• Experience in client outreach within the Logistics (B2B) sector is considered a strong asset.

• Prior sales experience in Logistics/Supply Chain B2B is highly regarded.

• Proficient in cold outreach, discovery conversations, follow-ups, and client presentations.

• Strong customer-centric approach with the capability to comprehend client challenges and propose viable solutions.

• Effective organizational skills with the capacity to manage multiple prospects at various stages.

• Ability to grasp Chit Chats’ services, pricing model, shipping processes, compliance issues, and operational prerequisites.

• Familiarity with CRM software, Google Workspace, Microsoft Office, and basic reporting tools.

• Strong problem-solving abilities and the capability to collaborate with internal teams.

• Self-driven, resilient, and comfortable working towards sales objectives.

• Ability to balance revenue growth with client compatibility, profitability, and operational practicality.

• Post-secondary education or equivalent experience is required.

• 2–5+ years of experience in sales, business development, customer success, account management, or sales support within Logistics/Supply Chain.

• Experience in e-commerce, shipping, logistics, marketplaces, or small business services is an advantage.

• B2B sales experience, ideally in logistics, transportation, or a related field is beneficial.

• The successful candidate will be subject to reference and criminal background checks prior to employment.

• Legal eligibility to work in Canada is a prerequisite for this Canada-based role.

🏝️ Benefits

• Eligibility to participate in the Sales Incentive Plan (Commission - tiered).

• Employer-covered Group Benefits (Health, Dental, and Vision; 80% coverage) after three months of employment.

• Annual Year-End Bonus.

• Two weeks of paid vacation (negotiable).

• Paid Birthday leave.

• Access to a robust GRSP plan after three months of employment.

• Remote work option available.