Supply Chain Manager – Planning & Fulfillment

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Develop and sustain the hardware supply chain forecast for Greenlight.

• Convert marketing expenditure plans, promotional schedules, POS/sell-through metrics, and launch timelines into a viable operations strategy.

• Facilitate consensus planning and assist in inventory allocation decisions alongside GTM, Marketing, Finance, and Operations teams.

• Maintain baseline, upside, and downside planning perspectives while escalating risks with actionable recommendations.

• Transform the demand plan into a time-phased, BOM-level supply strategy.

• Manage Amazon FBA inventory health effectively.

• Act as the primary operational contact for the 3PL relationship on a daily basis.

• Oversee kitting/VAS scheduling, ODM inbound receiving, FBA replenishment, retail routing-guide and labeling compliance, along with packaging-consumables replenishment.

• Establish and enforce 3PL SLAs and KPIs; conduct weekly/monthly scorecards and review sessions.

• Manage the hardware item master, BOM, kit SKU configuration, and packaging specifications.

• Collaborate with Retail/GTM on fulfillment, labeling, EDI, and returns prerequisites for new channels.

• Track supply chain KPIs such as forecast accuracy, in-stock rate, inventory turns, weeks-of-supply, component coverage, 3PL scorecard, and returns cycle time.

• Advocate for the automation of manual workflows.

• Assist Accounting during month-end close by reconciling inventory transactions and clarifying variances.

• Document procedures as SOPs and runbooks.

⛳️ Requirements

• 5–8+ years of experience in supply chain planning, inventory management, or logistics operations for tangible consumer goods.

• Practical demand planning experience managing a SKU-level forecast across at least two of D2C, Amazon/marketplace, and retail.

• Knowledge of sell-in vs. sell-through, promotional uplift, and weeks-of-supply concepts.

• Proficient in MRP/BOM-based supply planning, including reorder points, safety stock, lead-time offsetting, and kit/bundle SKUs.

• Direct involvement in managing daily operations of a 3PL, with experience in warehouse management system configurations, kitting/VAS, FBA prep and inbound processes, SLA, and scorecard governance.

• Experience with retail EDI workflows, including purchase orders, acknowledgments, advance ship notices, invoices, and inventory feeds.

• Familiarity with transaction sets 850, 855, 856, 810, and 846.

• Strong analytical and modeling capabilities with large, imperfect datasets from various systems.

• Proven ability to drive change through scalable processes.

• Exceptional communication skills and the ability to distill supply and demand trade-offs into clear recommendations.

• Capacity to influence external partners without formal authority.

• Comfort in navigating ambiguity and establishing structure where there is none.

• Preferred: hands-on experience in Amazon FBA/FBM operations, retail vendor compliance, and S&OP or consensus demand planning.

🏝️ Benefits

• Medical, dental, vision coverage, and HSA matching.

• Paid life insurance, AD&D, and disability benefits.

• Traditional 401k with company matching and Roth IRA options.

• Unlimited paid time off (PTO).

• Paid company holidays and surprise bonus holidays.

• Professional development stipend.

• Mental health resources available.

• Access to 1:1 financial planners.

• Fertility healthcare support.

• 100% paid parental and caregiving leave, along with cleaning service and meals during your leave.

• Flexible work-from-home arrangements, with both remote and in-office opportunities.

• Fully stocked kitchen, catered lunches, and occasional in-office happy hours.

• Employee resource groups available.

• Discretionary performance bonuses.

• Equity rewards.