Supplier Quality Manager – Global Supplier Quality

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Oversee Supplier Quality & Development processes and projects as an individual contributor.

• Offer insights on supplier qualification/certification, evaluation, monitoring, escape management, and resolution of quality issues.

• Manage supplier quality performance through prevention, monitoring, escalation, and processes related to nonconforming materials.

• Assist in the onboarding and qualification/certification of suppliers.

• Supervise source inspection and material release processes.

• Lead escape management, root cause analysis, problem-solving, and corrective/preventive actions.

• Analyze quality data to pinpoint systemic issues and devise supplier-specific quality initiative strategies.

• Facilitate the implementation of PFMEA, MSA, Process Flow and Control Plans, and SPC.

• Ensure suppliers comply with contract requirements, including Resourcing Gate, PPAP acceptance, and Work Transfer implementation.

• Implement Business Continuity management methodology at RTX suppliers.

• Initiate projects aimed at achieving quality-at-rate sustainability and meeting supplier performance targets.

• Identify supplier weaknesses, capabilities, capacities, areas for improvement, and development needs.

• Utilize GSQ TT tools, such as Gemba walks, MPR, Quality Improvement Plans, Control Towers, LEAN, and Six Sigma.

• Communicate and present recovery plans to key stakeholders, leadership, and customers.

• Define and oversee Supplier Transformation Projects.

• Assist Strategic Sourcing commodities in the development of supply chain strategy.

• Foster a quality mindset, continuous improvement, and preventive KPIs.

• Manage moderately sized projects or processes as a subject-matter expert.

• Provide research and guidance for Red-X and 8D root cause analysis and problem-solving.

• Oversee supplier qualification/certification, source inspection, material release, Corrective Action Boards, and DQ Clinics.

• Support the RTX ZERO program.

• Travel up to 75% domestically and internationally.

⛳️ Requirements

• Generally requires a degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 8 years of relevant experience unless restricted by local laws/regulations.

• 8+ years of professional experience in a supply chain operations setting, including monitoring, auditing, or developing suppliers/operations, or equivalent experience.

• Knowledge of Quality Regulations and Quality Core Tools.

• Familiarity with Advanced Product Quality Planning (APQP).

• Experience with Quality Management Systems (QMS), including AS 9100 and ISO 9001.

• U.S. citizenship is mandatory, as only U.S. citizens are permitted to access information under this program/contract.

• Bachelor's degree in engineering or industrial engineering is preferred.

• Skills in Practical Problem Solving and International Management.

• Experience with FAA, TC, and EASA is preferred.

• Skills in Auditing/Assessing, Risk Management, and Continuous Improvement (Lean Six Sigma) are desirable.

• Green Belt/Black Belt certification and CPIM certification are desirable.

• Excellent verbal and written communication skills.

• Ability to establish performance management that aligns with business objectives and deliverables.

• Ability to cultivate and manage a culture of improvement.

• Ability to adapt interaction styles to effectively persuade stakeholders.

• Ability to foster effective cross-functional teamwork.

• Ability to thrive in a multicultural environment.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Three weeks of vacation for newly hired employees.

• 401(k) plan with employer matching funds and a separate employer retirement contribution.

• Lifetime Income Strategy option.

• Tuition reimbursement program.

• Student Loan Repayment Program.

• Life insurance and disability coverage.

• Optional pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, and ID theft protection.

• Birth, adoption, and parental leave benefits.

• Ovia Health, fertility, and family planning support.

• Adoption Assistance.

• Autism Benefit.

• Employee Assistance Plan, including up to 10 free counseling sessions.

• Healthy You Incentives wellness rewards program.

• Doctor on Demand virtual doctor visits.

• Bright Horizons child and elder care services.

• Teladoc Medical Experts second opinion program.

• Flexible work schedules.

• Employee Scholar Program.

• Paid time off and holidays.

• Annual short-term and/or long-term incentive compensation programs may be available; payments are not guaranteed.

• Remote work primarily from home.