Supervisor, Revenue Cycle Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Guide and directly oversee the Revenue Cycle Services Team.

• Manage the Revenue Cycle Team by assigning tasks, tracking progress, and assessing work for timeliness, quality, and compliance.

• Organize and lead daily team operations in line with priorities.

• Execute revenue cycle analyst duties as necessary.

• Onboard and train new team members effectively.

• Develop and mentor team members to enhance skills, engagement, and professional development.

• Provide management with feedback on team member performance and take part in evaluations, coaching, and corrective actions.

• Promote a supportive work culture through active listening and mentorship.

• Oversee customer contracts to ensure timely service delivery and accurate status updates.

• Monitor Revenue Cycle KPIs and work with management to enhance cash flow, decrease denials, and reduce bad debt.

• Analyze denial trends and collaborate with leadership to address root causes and lessen accounts-receivable impact.

• Keep up-to-date knowledge of Revenue Cycle Management processes.

• Create new processes and refine existing ones to enhance quality, efficiency, and speed.

• Uphold guidelines, processes, and procedures for objectives and regulatory compliance.

• Assist in management decisions, team planning, and strategy formulation.

• Carry out other related duties as assigned.

⛳️ Requirements

• Bachelor’s degree in Health Information Management, Accounting, Mathematics, Business, or related fields; or equivalent combination of education and experience.

• Over 5 years of relevant experience, including at least 3 years in a supervisory role.

• At least 3 years of supervisory experience in medical billing, including hospital billing and collections.

• Preferred experience with MEDITECH.

• Extensive experience in implementing, supporting, optimizing, and upgrading MEDITECH and/or other EMR systems.

• Experience in mentoring less experienced team members.

• Proven experience in meeting financial goals and creating action plans to ensure a profitable service line.

• Comprehensive understanding and in-depth working knowledge of the healthcare revenue cycle.

• Familiarity with medical terminology, billing guidelines, HIPAA, and compliance matters.

• Solid understanding of third-party billing requirements and HIPAA 837/835 electronic language.

• W2 project-based consultants must supply a computing device that adheres to industry standards and security best practices.

• Ability to maintain high standards of work quality.

• Capacity to thrive under time constraints.

• Service-oriented mentality.

• Self-sufficient with excellent follow-through abilities.

• Willingness to accept feedback and a growth mindset.

• Capability to adapt to changes, delays, or unforeseen events while keeping a positive outlook.

🏝️ Benefits

• A variety of health and dental plans featuring nationally recognized networks.

• Vision benefits.

• Comprehensive wellness program.

• Employee assistance program available for you and your family.

• Competitive salary packages.

• Retirement savings plans.

• Company-paid disability and life insurance.

• Pre-tax savings options (HSA and/or FSA).

• Professional development opportunities.

• Options for remote work.

• Generous paid-time-off policy.

• Flexible scheduling to accommodate unexpected circumstances.