Supervisor, Patient Financial Services

This is a fully remote position, open to applicants in Washington.

📋 Description

• Manage daily operations of the revenue cycle, including billing, collections, accounts receivable, claims processing, and auditing of accounts.

• Ensure adherence to quality, regulatory, and organizational standards while achieving operational and financial objectives.

• Track key performance metrics related to the revenue cycle.

• Lead, mentor, train, and assess staff performance, including approving timecards and PTO requests.

• Address intricate account and claims-related challenges.

• Execute corrective measures and facilitate process enhancements.

• Partner with internal stakeholders to streamline workflows, decrease denials, and enhance revenue results.

• Uphold departmental policies, procedures, reporting, and maintain effective communication across teams.

• Report directly to the Revenue Cycle Manager.

• Assist in the formulation of annual revenue cycle objectives.

• Carry out other related tasks and special projects as assigned.

⛳️ Requirements

• Minimum of 3 years of experience in medical account collections.

• Proven ability to take decisive actions to implement new processes, solutions, or modifications.

• Associate's Degree in Accounting or Business is preferred.

• Bachelor's Degree in Accounting or Business, or equivalent education/experience is preferred.

• A total of 3 years of relevant experience may substitute for a degree.

🏝️ Benefits

• Retirement 401(k) Savings Plan with employer matching.

• Medical, dental, and vision health care coverage.

• Life insurance provided.

• Disability insurance options available.

• Paid parental leave offered.

• Vacation time provided.

• Paid holidays included.

• Paid time off for health-related issues.

• Voluntary benefits available.

• Access to well-being resources.

• An inclusive workplace with professional career support.