Supervisor, Coding Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee client service level agreement metrics, delivery expectations, and turnaround timelines.

• Facilitate monthly client meetings either via phone or in person.

• Maintain regular communication with key stakeholders to achieve client and corporate goals.

• Assess client satisfaction, progress, and success through various metrics.

• Identify and address client issues or concerns promptly.

• Deliver periodic client status reports to leadership teams.

• Conduct monthly meetings with clients to discuss reporting packages and operational matters.

• Supervise direct reports, including conducting performance reviews, fostering team member development, and implementing corrective actions.

• Resolve coding and charge-capture challenges with client contacts.

• Collaborate with Quality Assurance teams to tackle coding quality issues.

• Enhance existing products and services while assisting in the development of new offerings.

• Support direct reports with coding diagnosis and procedures using ICD-10-CM, ICD-10-PCS, CPT®, and HCPCS.

• Provide guidance or assistance with the interpretation of coding guidelines.

• Ensure that direct reports comprehend documentation requirements and their impact on reimbursement.

• Align conduct with AHIMA’s Standards of Ethical Coding as well as the Company’s Code of Ethics and Business Conduct.

• Encourage adherence to internal policies, privacy and security regulations, and the safeguarding of confidential information, including PHI.

• Engage in risk mitigation efforts and rectify deficiencies.

• Fulfill assigned responsibilities and support the company's training and educational initiatives.

⛳️ Requirements

• National coding certification from AAPC or AHIMA.

• Commitment to ongoing CEUs to maintain certifications and stay updated with coding standards.

• Preferred experience in both Professional and Facility coding.

• At least 5 years of experience in medical coding (inpatient, outpatient, or professional services).

• A minimum of 2 years of prior leadership experience in a healthcare environment.

• Strong verbal and written communication abilities.

• Capability to prioritize tasks, meet deadlines, and uphold quality and accuracy.

• Demonstrated initiative, resourcefulness, and meticulous attention to detail.

• Proficient in Microsoft Office applications, including PowerPoint, Word, and Excel.

• Ability to navigate diverse EMR systems and review handwritten documentation.

• Capacity to manage multiple complex projects concurrently.

• Ability to collaborate with personnel possessing varying skill sets in a team-oriented environment.

• Capability to perform work at a computer terminal for 6–8 hours each day.

• Ability to lift and transport materials weighing up to 20 lbs. infrequently.

🏝️ Benefits

• Opportunities for professional development and personal growth.

• Training and education provided by the company.