Supervisor, Case Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and coordinate all departmental activities.

• Ensure an equitable distribution of workload among team members.

• Develop and implement necessary modifications to the workload plan.

• Serve as a role model for staff and assist with daily operations.

• Deliver service support, training, and performance metrics/statistics to the team.

• Manage recruitment, selection, orientation, evaluations, counseling, and the development of performance improvement plans.

• Identify and appropriately escalate issues as they arise.

• Organize and conduct staff meetings.

• Propose innovative approaches to complex challenges.

• Provide direct reports with guidance and educational resources.

• Review and contribute to the oversight of policies and procedures.

• Develop and implement necessary audit requirements.

• Ensure all staff meet the minimum qualifications for their roles.

⛳️ Requirements

• High School Diploma or GED.

• Valid license in LCSW, LSW, LPC, or another related clinical license (OR) Current State RN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC).

• 5-7 years of clinical experience.

• 3-5 years of experience in case management or managed care.

• Experience in data analytics.

• Customer service experience is preferred.

• Experience in a supervisory role.

🏝️ Benefits

• Health insurance.

• 401(k) matching.

• Flexible work hours.

• Paid time off.

• Remote work options.