Supervisor, Accounts Receivable Services – Hospital Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise and manage the daily operations of the accounts receivable team, which includes inventory oversight and staff training.

• Coordinate and monitor follow-up tasks to ensure fair work distribution, prompt account follow-ups, and achievement of collection targets.

• Conduct weekly quality assurance evaluations of the team's performance.

• Analyze staff productivity reports on a weekly basis.

• Provide weekly updates on staff productivity to the AR Analyst.

• Assist with and address inquiries from both external and internal clients.

• Prepare and maintain necessary reports or logs.

• Stay updated on healthcare-related issues and regulations.

• Identify problems and collaborate with the manager and director to find solutions.

• Offer training, oversight, feedback, and necessary disciplinary actions.

• Monitor attendance and PTO usage of the team.

• Ensure that remote client access is promptly disabled for employees who are terminated or transferred, as applicable.

• Verify that direct reports are adequately trained and compliant with Information Security and HIPAA policies and procedures.

• Limit access to PHI to the minimum necessary for carrying out assigned responsibilities.

• Perform additional duties as assigned.

⛳️ Requirements

• Minimum of 3 years of experience in a hospital business office or a comparable environment.

• Familiarity with Hospital/Facility billing and Home Infusion billing.

• Ability to work effectively both independently and within a team setting.

• Must be dependable, accountable, goal-oriented, and adaptable.

• Proficient in Microsoft Office Suite.

• Strong interpersonal abilities and effective communication skills at all levels of the organization.

• Excellent problem-solving and creative thinking skills.

• Ability to exercise sound judgment and make informed decisions based on accurate and timely information.

• High degree of integrity and dependability, with a strong sense of urgency and focus on results.

• Outstanding written and verbal communication skills are essential.

• Must have a smartphone or electronic device capable of downloading applications for multifactor authentication and security purposes.

• Ability to follow directions, work collaboratively with others, and manage stressful situations.

• Ability to meet the stated physical demands, which include sitting, moving around the work area, performing manual tasks, operating office equipment, extending arms, kneeling, talking, and hearing.

• Must understand and adhere to Information Security and HIPAA policies and procedures.

• Required to use, protect, and disclose patients’ protected health information only in line with HIPAA standards.

🏝️ Benefits

• Flexible remote or virtual work options.

• Multifactor authentication and secure access through a smartphone or electronic device.

• Equal employment opportunity and protections against discrimination.