Supervisor, Accounts Receivable Services

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Supervise and manage the daily operations of the accounts receivable team, which includes overseeing inventory management and providing staff training.

• Organize follow-up activities to ensure fair distribution of work assignments, prompt account follow-ups, and achievement of collection targets.

• Conduct weekly quality assurance evaluations of the team's work.

• Analyze weekly staff productivity reports.

• Deliver weekly updates on staff productivity to the AR Analyst.

• Assist in resolving inquiries from both external and internal clients.

• Prepare and maintain necessary reports or logs as needed.

• Stay informed about current healthcare-related issues and regulations.

• Identify challenges and collaborate with the manager and director to address them.

• Provide training, oversight, feedback, and disciplinary measures when required.

• Track team attendance and usage of PTO.

• Disable remote client access for employees who have been terminated or transferred, when applicable.

• Ensure that direct reports receive training and comply with Information Security and HIPAA policies and procedures.

• Limit access to PHI to the minimum necessary for performing assigned tasks.

⛳️ Requirements

• A minimum of 3 years of experience in a physician business office or a similar environment is required.

• Required experience in Physician or professional services billing.

• Proficient in Microsoft Office Suite.

• Possess strong interpersonal skills with the ability to communicate effectively at all levels of the organization.

• Demonstrated problem-solving and creative abilities.

• Capable of exercising sound judgment and making decisions based on accurate and timely analysis.

• Excellent written and verbal communication skills are mandatory.

• Must be dependable, responsible, goal-oriented, and adaptable.

• Required to own a smartphone or electronic device that can download applications for multifactor authentication and security purposes.

• Ability to follow instructions, collaborate with team members, and manage stress effectively.

• Must comply with Information Security and HIPAA policies and procedures.

• Ability to safeguard and disclose PHI in accordance with HIPAA standards.

🏝️ Benefits

• Remote work arrangement.

• PTO usage.

• Support for multifactor authentication and security devices (ownership of required devices).