SuccessFactors PMGM Consultant, Part-Time Contractor

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary system administrator and main client liaison for SAP SuccessFactors Performance & Goals.

• Set up and oversee role-based permissions, user and administrator accounts, performance forms, route maps, goal plans, work plans, competency libraries, rating scales, picklists, notifications, alerts, and Continuous Performance Management features.

• Initiate, manage, and monitor performance review cycles, including bulk form creation, form routing, and administrative form transfers.

• Develop standard, ad-hoc, and recurring Story Reports, Table Reports, dashboards, goal/work plan status reports, and audit trail reports.

• Resolve system, user data file, and integration issues.

• Oversee biannual releases, test new features and upgrades, and assist with feature enablement and deployment.

• Review enhancement requests, evaluate feasibility, and suggest implementation strategies.

• Analyze configurations and propose platform optimization.

• Support Microsoft SharePoint clients with configurations, documents, and workflows.

• Standardize, streamline, coordinate, document, and communicate business and system processes.

• Manage project requests, tasks, communications, timelines, deliverables, and client status updates.

• Perform quality control checks and maintain documentation, SOPs, job aids, and user guides.

• Provide training for system administrators and team members and facilitate change management.

• Serve as a liaison between clients and technical resources, escalate issues, and drive resolutions.

• Function as a trusted advisor and routinely evaluate client needs.

⛳️ Requirements

• Minimum of 2 years of experience as an Administrator or Consultant for SAP SuccessFactors Performance & Goals.

• 2 to 5+ years of experience in medium-to-large organizations in HRIS, application, help desk, or HR technology support roles.

• A Bachelor's degree is preferred but not mandatory.

• Strong background in customer support, client management, or training.

• Exceptional verbal and written communication skills.

• Effective organizational and project management abilities.

• Must have access to a reliable computer, a hard-wired internet connection, and a reachable phone.

• Must be a U.S. citizen and reside within the United States.

• Capable of working independently as well as part of a team.

• Proficient in Microsoft Office applications.

• Able to commit to a consistent part-time schedule and reliably meet client deadlines.

• Familiarity with web conferencing software, especially MS Teams, GoToMeeting, or WebEx.

• Knowledge of additional SuccessFactors modules is advantageous.

• Active SAP SuccessFactors Performance & Goals certification is a plus.

• Experience supporting federal government clients is beneficial.

• Experience in a consultant capacity is an added bonus.

🏝️ Benefits

• Approximately 10–20 hours of work per week with a flexible schedule based on client project requirements.

• Fully remote work opportunity.

• Flexibility as an independent contractor.

• Contractor is responsible for providing their own equipment and workspace.