Subscription Pricing & Strategy Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and continuously enhance strategies aimed at boosting subscriber growth, engagement, retention, lifetime value, and profitability.

• Detect structural opportunities and risks while providing recommendations and priorities for senior leadership.

• Outline strategies for subscription pricing, packaging, promotions, benefits, and monetization.

• Assess customer responses, competitive dynamics, willingness to pay, and unit economics to guide pricing decisions.

• Independently identify and resolve complex, ambiguous business challenges utilizing behavioral, financial, customer, and market data.

• Create hypotheses, determine analytical methods, synthesize findings, and convert them into actionable business recommendations.

• Pinpoint and prioritize opportunities throughout the subscription lifecycle.

• Quantify opportunities, evaluate strategic and economic trade-offs, construct business cases, and set decision criteria and success metrics.

• Develop a comprehensive understanding of acquisition, conversion, engagement, retention, revenue, lifetime value, and margin.

• Convert customer and economic insights into recommendations that influence product roadmaps, investment choices, benefit design, go-to-market strategies, and prioritization of experiments.

• Spearhead complex initiatives that involve Product, Pricing, Finance, Marketing, Design, Analytics, and other teams.

• Foster stakeholder alignment and propel decisions forward in situations of unclear ownership, data, or resolution paths.

• Provide guidance to senior leaders regarding subscription growth, pricing, monetization, and economics.

• Craft concise, executive-ready narratives that distill complex analyses and propose clear courses of action.

• Build and institutionalize analytical models, strategic frameworks, measurement techniques, and operating mechanisms.

• Set best practices for problem structuring, business case development, experimentation, and strategic analysis.

• Offer thought leadership and mentorship without necessitating direct management of people.

• Review and adhere to Company safety and security policies and procedures and report potential security threats to the Security Team.

⛳️ Requirements

• A Bachelor’s degree is required.

• A Master’s degree is highly preferred.

• At least 12 years of progressive experience in strategy, pricing, analytics, management consulting, corporate strategy, product strategy, monetization, or related fields.

• Proven experience in leading complex, high-impact business decisions.

• Background in subscription strategy, pricing, packaging, monetization, or revenue management.

• Capability to independently define and navigate highly ambiguous challenges, establish a strategic viewpoint, and influence decisions with substantial business and financial implications.

• Profound expertise in leveraging quantitative and qualitative insights to comprehend customer behavior, business performance, and economic drivers.

• Strong commercial and financial acumen, with experience in evaluating unit economics, customer lifetime value, investment trade-offs, and business cases.

• Advanced skills in SQL, Excel, and PowerPoint.

• Familiarity with Python, R, or similar analytical tools is an advantage.

• Ability to recognize second-order implications, structural opportunities, and strategic risks.

• Exceptional written and verbal communication skills, capable of simplifying complex issues into clear recommendations for executive audiences.

• Strong executive presence and ability to influence senior stakeholders and foster alignment across teams without formal authority.

• Capacity to operate with considerable independence, exercise sound judgment with incomplete information, and navigate strategic and executional complexity.

• Experience in consumer technology or consumer health technology/healthcare is particularly valuable.

• Knowledge of subscription unit economics, lifetime value, churn, and retention optimization is especially beneficial.

• Experience with experimentation, customer behavior analytics, segmentation, or willingness-to-pay analysis is particularly advantageous.

• Product strategy experience and influence over product roadmaps and investment decisions is especially valuable.

• Responsible for reviewing and adhering to Company safety and security policies and procedures.

🏝️ Benefits

• Annual cash bonuses or commission.

• Annual equity grants for most positions.

• Medical, dental, and vision insurance.

• 401(k) with a company match.

• Employee Stock Purchase Plan (ESPP).

• Unlimited vacation.

• 13 paid holidays.

• 72 hours of sick leave.

• Mental wellness programs.

• Financial wellness programs.

• Fertility benefits.

• Generous parental leave.

• Pet insurance.

• Supplemental life insurance for you and your dependents.

• Company-paid short-term and long-term disability.

• Reasonable accommodations for candidates with disabilities during the recruiting process.