Subject Matter Expert – Residential Plumber

This is a fully remote position, open to applicants in California.

📋 Description

• Diagnose and explain common plumbing issues found in residential settings.

• Offer insights into the underlying causes of slow drains, backups, water pressure issues, pipe failures, and other plumbing challenges.

• Provide estimated costs and timelines for repairs, including parts, labor, and necessary permits.

• Identify urgent plumbing problems, those that can be postponed, and potential past misdiagnoses.

• Clarify plumbing options based on the type of home, era of construction, and materials such as galvanized steel, copper, and PEX.

• Assist in the development of content, templates, and training materials for internal use.

• Engage with homeowners through Zoom meetings.

• Record short videos or clips as required.

⛳️ Requirements

• A minimum of 3 years of experience in residential plumbing.

• A plumbing license is preferred; however, candidates who can demonstrate extensive knowledge may still be considered.

• Experience with various plumbing systems, materials, and issues across different architectural eras.

• Understanding of common failure points and the typical lifespan of pipes, fittings, fixtures, and drainage systems.

• Familiarity with plumbing problems that have been misdiagnosed or inadequately repaired.

• Strong communication skills, both with homeowners and team members.

• Comfortable using Zoom for meetings.

• Willingness to be recorded occasionally.

• Familiarity with inspection-style reports is an advantage.

• Ability to convey technical findings in clear summaries or guidance is a plus.

• Interest in contributing to the development of homeowner decision-support tools is an advantage.

🏝️ Benefits

• Work remotely.

• Enjoy a flexible schedule.

• No need to travel from job to job.

• Avoid working in wet basements or dirty crawlspaces.

• No need to haul equipment.