Sub-Regional Business Manager

This is a fully remote position, open to applicants in Tennessee, +1 more state.

📋 Description

• Take full responsibility for the overall business performance, customer results, talent development, and operational execution within a specified North American sub-region.

• Manage the sub-region's revenue, standard margin, and billable hours for the direct team.

• Lead the market expansion of COR offerings within current accounts.

• Create and implement sub-region business plans that align with the North America LCS strategy.

• Perform financial forecasting, resource planning, and business performance assessments.

• Enhance LCS account share and ensure the success of the entire LCS portfolio within accounts.

• Guarantee customer satisfaction and delivery performance across COR LCS engagements.

• Navigate escalation management and address significant delivery or customer issues.

• Ensure adherence to delivery methodologies, quality standards, ASP requirements, and in-market delivery models.

• Lead regional managers, project managers, engineers, consultants, and asset management professionals.

• Cultivate workforce capabilities, technical proficiency, succession plans, and leadership pipelines.

• Promote employee engagement, mentoring, coaching, and career development.

• Collaborate with commercial and sales teams to identify and seize growth opportunities.

• Assist in strategic account planning, Win Strategy processes, and customer engagement initiatives.

• Increase service penetration and lifecycle value within existing customer relationships.

• Ensure adherence to delivery quality benchmarks and operational governance standards.

• Implement productivity plans while balancing skills, customer demand, and workforce capacity.

• Utilize shared resources across COR North American businesses, GEBS, and GCC for effective project execution.

• Report directly to the Delivery Director, Lifecycle Services.

⛳️ Requirements

• Bachelor's degree or equivalent professional experience.

• Legal authorization to work in the U.S.; the employer will not sponsor individuals for employment visas, now or in the future.

• Over 8 years of leadership experience in industrial automation.

• Experience in leading through subordinate managers and indirect teams within a large enterprise.

• Strong expertise in financial management and business operations.

• Demonstrated ability to drive organizational performance through metrics and accountability.

• Excellent skills in customer relationship management and executive engagement.

• Capability to influence within matrixed organizations.

• Strong strategic planning and execution skills.

🏝️ Benefits

• Health Insurance, including Medical, Dental, and Vision.

• 401k plan.

• Paid Time Off.

• Parental and Caregiver Leave.

• Flexible Work Schedule, allowing collaboration with your manager to create a schedule that accommodates your personal life.