Strategic Solutions Engineer – Pre-Sales, Post-Sales

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Collaborate with Account Executives and fellow Solutions Engineers throughout the sales process for designated strategic accounts.

• Develop technical strategies and facilitate discovery sessions with marketing, data, and technology stakeholders.

• Analyze customers’ marketing frameworks and processes, encompassing source data, identity, audiences, destinations, and campaign implementation.

• Create and present customized demonstrations, technical workshops, and proofs of value.

• Respond to detailed inquiries, resolve technical objections, and instill confidence in proposed solutions.

• Develop phased migration and launch strategies addressing data and integration needs, validation, dependencies, and risks.

• Oversee technical direction and delivery plans from the initial kickoff to launch.

• Coordinate data mapping, identity choices, audience migration, destination integrations, testing, and customer validation efforts.

• Manage technical escalations with Product and Engineering teams and make decisions regarding scope.

• Align technical and executive customer stakeholders on milestones, architecture, risks, and readiness for launch.

• Maintain clear communication and documentation for both internal and external stakeholders.

• Collaborate with the Customer Architect on technical delivery efforts.

• Transform recurring migration and integration challenges into reusable solution patterns and delivery playbooks.

• Empower Customer Architects and Solutions Engineers to evaluate and collaborate with existing marketing platforms, particularly Adobe.

⛳️ Requirements

• Extensive, hands-on experience with Adobe’s enterprise marketing stack.

• Familiarity with Adobe Experience Platform and Real-Time CDP is particularly relevant; knowledge of Journey Optimizer, Adobe Campaign, Audience Manager, and Customer Journey Analytics is advantageous.

• Proven track record of managing complex, multi-system enterprise marketing technology implementations or platform transitions from discovery to launch.

• Strong technical proficiency with cloud warehouses, SQL, APIs, customer data models, identity resolution, audience logic, and downstream activation.

• Ability to distinguish a feasible first phase from a comprehensive platform vision, with defined assumptions, dependencies, and success criteria.

• Experience in aligning customer and internal teams through critical architecture and delivery decisions, managing risks and escalations, and recovering projects when implementation stalls.

• Executive presence and technical credibility among marketers, data engineers, and senior leaders.

• Willingness to travel approximately 25% for on-site meetings with both prospective and existing customers.

🏝️ Benefits

• Spot bonuses for significant milestones and product feature launches.

• Clear pathways for career advancement and cross-functional collaboration.

• Equity in GrowthLoop.

• Remote-first work culture.

• Flexible, goal-oriented work style.

• Flexible Time Off policy.

• Monthly company-wide Recharge Days.

• Annual home office stipend.

• 100% company-paid medical coverage for individual employees, with substantial contributions for dependents, including dental and vision coverage.

• Comprehensive health, dental, vision, life, and disability coverage for Canadian employees (fully employer-paid).

• 401(k) or RRSP (Canada) program with a generous company match.

• Quarterly hackathons centered on team passion projects.

• Annual professional development stipend.

• Opportunity to work directly with a world-class executive team.

• A culture that prioritizes learning.