Pre-Sales Consultant – Partners

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in sales opportunities by engaging with partner prospects and customers through product demonstrations and responses to technical inquiries.

• Foster relationships with partner teams, offering expertise in fraud and financial crime risk solutions.

• Conduct discovery calls to capture partner requirements, timelines, and dependencies alongside the Sales Executive.

• Collaborate with the solution architect to support solution documentation and escalate complex design inquiries as necessary.

• Articulate how BioCatch integrates into the decision-making processes of partners and end customers.

• Define technical solutions and outline project plans and timelines for new partners.

• Coordinate with professional services, delivery, and engineering teams to assess technical and commercial feasibility.

• Assist in securing technical commitments and advancing opportunities towards successful technical outcomes.

• Support the execution of Proof of Concept initiatives and monitor progress against predetermined success criteria.

• Contribute to the development of business case materials.

• Manage sections of RFI/RFP responses with oversight from senior team members.

• Aid in responding to customer InfoSec security questionnaires alongside the BioCatch technical team.

• Facilitate partner training and upskilling sessions.

• Remain updated on fraud and financial crime methodologies, industry trends, and regulations.

• Participate in gathering competitor intelligence.

⛳️ Requirements

• Proficient in English (Fluent).

• 3+ years of experience in a financial institution, fintech, or SaaS company — including internships, rotational programs, analyst roles, or other customer-facing experiences.

• Some experience in customer-facing roles (presales, client service, relationship management, support, or similar).

• Familiarity with coding or technical projects (coursework, bootcamp, personal projects, or relevant job experience).

• Comfortable leading discovery conversations and delivering demonstrations, or a strong willingness to quickly develop this skill.

• Excellent oral and written communication abilities; capable of conveying technical concepts to both technical and non-technical audiences.

• Strong listening, analytical, and problem-solving skills; adept at asking probing questions to reveal a customer’s true needs.

• Ownership mentality with the capability to propel assigned opportunities forward.

• Eagerness to learn and implement sales methodologies such as MEDDPICC.

• Basic understanding of fraud prevention, AML, or the financial crime landscape.

• Knowledge of cloud computing (Azure, AWS), data formats (CSV, XML, JSON), APIs, and databases.

• General knowledge of security frameworks is advantageous.

• Residing in the United States; flexible location within the country.

• Willingness to travel approximately 10% of the time within North America.

🏝️ Benefits

• Flexible paid time off policy.

• Paid sick, maternity/paternity, and other leave options.

• 401(k) plan with a company match of up to 4%.

• Healthcare programs customized to meet your needs.

• Life insurance coverage.

• Wellness programs, EAP, and personalized health advocacy.

• Options for fully remote and shared space work across the United States.

• Monthly reimbursements for home internet and cell phone expenses.