Strategic Sales Manager

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Oversee the expansion of strategic sales and operational plans for the Facility Maintenance & Retail markets.

• Guide, coach, mentor, and onboard Strategic Customer Representatives.

• Propel profitable revenue growth by enhancing customer experience and integrating strategic climate control clients.

• Convey strategies to senior management and oversee implementation along with field-level adoption.

• Provide performance updates and analytics relative to plans.

• Ensure adherence to health and safety regulations, policies, and procedures.

• Boost SCR productivity through training, solution support, implementation, market segment development, revenue strategies, reporting, and analytics.

• Conduct quarterly account evaluations.

• Offer technical assistance for complex engineered solutions.

• Support with design, take-offs, proposal calculations, and securing large projects and clients.

• Establish a consistent customer experience across various regions.

• Collaborate with company leaders and specialty divisions to cross-sell products, solutions, and services.

• Connect Sales, Operations, and Fleet to optimize fleet ROI.

• Evaluate rates and lead efforts to achieve premium rates.

• Formulate and implement short- and long-term sales strategies.

• Develop and execute a 12-month strategic sales calendar.

• Identify managed accounts with potential for revenue growth.

• Oversee accounts receivable and ensure timely payments for FM and E-fulfillment customers.

• Prepare annual budgets and monitor quarterly performance.

• Collaborate with Contracts and Legal on master rental agreements.

• Conduct internal and external webinars.

• Provide support for RFQs and prepare technical proposals, product submittals, and contingency plans.

• Lead e-fulfillment and FM solutions teams in comprehending customer climate control requirements and maximizing productivity.

• Work with Marketing on branding, value propositions, collateral, trade shows, and participation in industry associations.

• Create marketing content for external customers.

• Develop, maintain, and communicate KPIs and dashboards.

• Conduct quarterly assessments of fleet performance, revenue growth, rate achievement, capacity factor, and utilization.

• Perform end-user and competitive market analysis.

• Lead annual rate reviews and implement changes in alignment with company objectives.

• Analyze and adjust FM SCR compensation plan modifications.

⛳️ Requirements

• Bachelor’s Degree or a comparable combination of experience and education.

• 3-5 years of experience in sales and/or marketing.

• Willingness to travel up to 50% of the year.

• Capability to function both strategically and tactically.

• Exceptional communication and interpersonal skills to engage with all organizational levels, including executive leadership.

• Strong follow-up abilities and adaptability to change mid-course to achieve designated goals.

• Proficient training, coaching, and presentation skills.

• Technical and mechanical proficiency.

• Ability to instruct, train, and demonstrate product features and benefits effectively.

• Proficient in Microsoft applications.

🏝️ Benefits

• Health, Dental, and Vision insurance plans.

• 401(k) Match.

• Volunteer time off.

• Short-term and long-term disability insurance.

• Accident, Life, and Travel insurance.

• Flexible spending accounts.

• Tuition Reimbursement options.

• Employee Assistance Program (EAP).

• Length of Service Awards.

• 12-25 vacation days based on years of service.

• 5 sick days.

• 6 holidays.

• 2 half-day holidays.

• 2 floating holidays.

• 1 inclusion day.

• 1 volunteer day.

• Comprehensive on-the-job training for all eligible employees.

• Veterans are encouraged to apply.