Strategic Key Account Manager – Asset Management Services

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Cultivate and sustain valuable relationships with key clients throughout Thermo Fisher Scientific's product and service offerings.

• Foster growth and success through strategic business development, relationship management, and technical proficiency.

• Collaborate with cross-functional teams to uncover opportunities, formulate account strategies, and execute intricate deals.

• Act as the main point of contact for strategic accounts.

• Coordinate resources across divisions within a collaborative matrix environment.

• Deliver integrated solutions that encompass the entire range of the company’s products and services.

• Establish and nurture executive-level client relationships.

• Create multi-year strategic plans.

• Ensure alignment between client needs and Thermo Fisher Scientific’s capabilities.

• Comprehend complex client requirements and negotiate intricate agreements.

• Promote sustainable business growth and provide exceptional customer experiences.

⛳️ Requirements

• A bachelor's degree is mandatory.

• 10–15 years of experience in strategic account management within life sciences, biotech, or related fields.

• A master's degree is preferred.

• Preferred academic disciplines include Life Sciences, Business, Engineering, or a related area.

• Proven experience in developing and executing complex, multi-year commercial agreements.

• Strong grasp of the dynamics and market trends within the biotech/pharma industry.

• Excellent relationship-building skills across all organizational levels.

• Advanced capabilities in negotiation, financial analysis, and business planning.

• Experience in coordinating matrix teams and collaboration across functions.

• Strong presentation and communication skills at the executive level.

• Proficient in CRM systems and the Microsoft Office suite.

• Robust project management and organizational skills.

• Willingness to travel up to 30% for customer engagement, with flexibility for additional travel as needed.

• Track record of revenue growth and market share expansion.

• Fluency in English is required; additional languages are advantageous.

• In-depth knowledge of laboratory, research, and production workflows.

• Experience in managing large, complex customer relationships.

🏝️ Benefits

• Variable annual bonus based on company, team, and/or individual performance results.

• National medical and dental plans.

• National vision plan.

• Health incentive programs.

• Employee assistance and family support programs.

• Commuter benefits.

• Tuition reimbursement.

• A minimum of 120 hours of paid time off (PTO).

• 10 paid holidays each year.

• Paid parental leave: 3 weeks for bonding and 8 weeks for caregiver leave.

• Accident and life insurance.

• Short- and long-term disability coverage.

• Competitive 401(k) U.S. retirement savings plan.

• Employees’ Stock Purchase Plan (ESPP) featuring discounted company stock.