Strategic Account Manager – State Government, Regulatory Affairs

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish trust with state healthcare regulatory boards and agencies to facilitate Propelus's growth and expansion.

• Act as the main point of contact for designated state partners.

• Maintain a proactive communication schedule with the assigned regulatory boards and agencies.

• Comprehend local missions, priorities, constraints, and operational challenges.

• Lead discussions on operational efficiency, government modernization, and support for regulatory board missions.

• Align CE Broker capabilities with agency efficiency and outcomes that protect the public.

• Present business cases and proposals that address the needs of board staff and leadership.

• Advance opportunities through intricate sales lifecycles utilizing a consultative approach.

• Coordinate implementation timelines with agency deadlines and strategic objectives.

• Steer strategic opportunities towards successful deal closure.

• Keep up-to-date with state licensing frameworks and continuing education compliance.

• Identify new opportunities within both existing and potential accounts.

• Leverage industry trends and new regulations to detect emerging compliance gaps.

• Collaborate with Product, Implementation, and Customer Success teams throughout the contract signing and go-live processes.

• Ensure accurate visibility, forecasting, and follow-through in Salesforce pipeline management.

⛳️ Requirements

• 3–5+ years of experience at the state level working directly with regulatory boards, in a healthcare regulatory setting, or a related field.

• Demonstrated success in building and maintaining relationships within state agencies and/or licensing boards.

• Proficient in establishing rapport at both operational and leadership levels.

• Possess a project management mindset.

• Capable of building pipelines, nurturing, and closing complex deals.

• Experience in coordinating complex RFPs and contract renewals.

• Ability to meet technical and compliance requirements effectively.

• Comfortable navigating lengthy, non-linear government procurement decision cycles.

• Strong aptitude for presenting technical solutions clearly and persuasively to diverse groups of stakeholders.

• Self-motivated and disciplined in independently managing a territory.

• Preference for candidates with relationship-based sales experience.

• Preference for candidates with public-sector state-level account management experience.

• Must be legally authorized to work in the US; sponsorship is not available.

🏝️ Benefits

• Employee medical insurance premiums covered up to 100%.

• Affordable medical coverage for spouses and children through company contributions.

• Options for HSA, FSA, medical, dental, and vision insurance.

• Dental and vision plans with 100% employee premium coverage.

• 20–30 days of PTO based on tenure, available immediately and accruing quarterly.

• 14 paid US holidays.

• One floating holiday.

• One paid day off for birthdays during the birth month.

• 16 hours of Volunteer Time Off.

• Additional leave options available.

• Compliance with more favorable state and local leave laws.

• 401(k) plan with company matching.

• Financial planning education and resources provided.

• Annual Lifestyle Spending Account for wellness, work-from-home equipment, and other eligible expenses.

• 24/7/365 Employee Assistance Programs, including counseling, legal and financial services, and care referrals.

• Carrot Fertility & Hormonal Support with funds allocated toward eligible care.

• Discounted elective care plan through Beyond Med.

• Spot Pet Insurance available.

• Sponsored anniversary trips for 10- and 20-year milestones by Propelus.

• Professional development allowance offered.

• Remote-first, globally distributed work environment.

• Flexible benefits platform with monthly points for LATAM employees.

• 12–18 national holidays for employees in Costa Rica and Colombia.

• Company-paid life insurance for LATAM employees.