Strategic Account Manager, Manufacturing Install Base – ERP, EAM, Field Service Management

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Meet and surpass quota objectives through effective implementation of sales strategies and account management.

• Oversee customer accounts and cultivate relationships.

• Market software licenses, cloud subscription revenues, professional services, and renewals.

• Create impactful account plans to guarantee revenue targets are met and promote sustainable growth.

• Formulate and present thorough business plans that address customer priorities and challenges.

• Employ benchmarking and ROI data to facilitate customer decision-making processes.

• Forge robust connections with management and C-level executives based on customer needs and value delivery.

• Establish a groundwork for future business opportunities, including accurate account information and strategy formulation.

• Comprehend customers’ technology environments, strategic growth objectives, technology strategies, and competitive landscapes.

• Analyze public information regarding customers and competitors to remain informed on industry trends and challenges.

• Conduct White Space analysis and implement upselling and cross-selling initiatives.

• Collaborate with Marketing, Partners, Pre-Sales, Support, Business Operations, and Professional Services to generate a territory pipeline.

• Apply IFS industry knowledge, line-of-business insights, and technology solutions to sales efforts.

• Aim to transform customers into IFS references.

• Assist with IFS promotions and regional events.

• Ensure accurate customer and pipeline data is maintained in the CRM system.

⛳️ Requirements

• Minimum of 5 years of relevant experience in sales and account management, particularly in complex software sales.

• Strong knowledge in field service, workforce scheduling, warranty, reverse logistics, and mobile solutions, with a preference for mobile workforce management.

• Capability to manage a sales quota.

• Demonstrated history of consistently achieving quota targets.

• Proficiency in strategic value selling.

• Ability to effectively communicate with and persuade C-level decision-makers.

• Skill in quickly articulating IFS’ value proposition.

• Experience working collaboratively in a team environment with solution experts.

• Quick learner with strong problem-solving and decision-making abilities.

• Exceptional communication skills.

• Strong initiative, persistence, and enthusiasm.

• Capability to excel in a fast-paced work setting.

• Adaptable with an entrepreneurial mindset.

• Bachelor’s Degree required.

• Willingness to travel 50-60%.

🏝️ Benefits

• Flexible paid time off, including sick leave and holidays.

• Medical, dental, and vision insurance.

• 401K plan with company contributions.

• Flexible spending accounts available.

• Life insurance and disability benefits provided.

• Tuition assistance offered.

• Opportunities for community involvement and volunteering events.

• Flexible and hybrid work arrangements.