Strategic Account Manager – Manufacturing, ERP, EAM, Field Service Management

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Meet and surpass quota goals through effective implementation of sales strategies and account management.

• Oversee customer accounts and cultivate strong relationships.

• Promote and sell software licenses, cloud subscription services, professional services, and renewals.

• Create account plans that aim to achieve revenue goals and foster sustainable growth.

• Formulate and present business plans that address customer needs and challenges.

• Use benchmarking and ROI data to assist customers in their decision-making processes.

• Build and maintain robust relationships with management and C-level executives.

• Comprehend customers’ technology landscapes, strategic growth objectives, technology initiatives, and competitive environments.

• Analyze public information regarding customers and competitors to stay updated on industry trends and challenges.

• Conduct white space analysis and implement upselling and cross-selling strategies.

• Collaborate with Marketing, Partners, Pre-Sales, Support, Business Operations, and Professional Services to develop a strong sales pipeline.

• Market IFS industry solutions, line-of-business offerings, and technology products.

• Assist with IFS promotions and regional events.

• Ensure customer and pipeline data is accurately maintained within the CRM system.

• Aim to turn customers into IFS references.

⛳️ Requirements

• Over 5 years of pertinent sales and account management experience in complex software sales.

• Deep understanding of field service, workforce scheduling, warranty, reverse logistics, and mobile solutions, with a preference for mobile workforce management.

• Proven ability to manage a quota with a consistent track record of achieving sales targets.

• Strong strategic value selling skills.

• Proficient in communicating with and persuading C-level decision-makers effectively.

• Ability to swiftly convey IFS’ value proposition.

• Experience working collaboratively in a team environment with solution experts.

• Quick learner with strong problem-solving and decision-making capabilities.

• Exceptional communication skills.

• Demonstrated initiative, persistence, enthusiasm, adaptability, and an entrepreneurial mindset.

• Bachelor’s Degree required.

• Willingness to travel 50–60% of the time.

🏝️ Benefits

• Flexible paid time off, encompassing sick leave and holidays.

• Comprehensive medical, dental, and vision insurance.

• 401K plan with a company contribution.

• Flexible spending accounts available.

• Life insurance and disability benefits offered.

• Tuition assistance provided.

• Opportunities for community engagement and volunteer events.

• Options for flexible and hybrid work arrangements.

• Compensation structure that is 100% variable.