Strategic Account Manager – Cruise Partners

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Take charge of the relationship strategy and daily operations for WorldVia's premier cruise-line partners.

• Oversee the renewal and modification of contracts with cruise suppliers, ensuring internal approvals and legal assessments are coordinated.

• Negotiate co-op marketing agreements and funding commitments with cruise-line partners.

• Act as the primary contact for each strategic cruise-line account.

• Perform regular business and marketing evaluations with cruise-line partners to align with their strategic objectives and enhance revenue.

• Develop an annual Marketing and Events plan and guarantee its execution in collaboration with the Events and Marketing teams.

• Monitor all open cruise-line negotiations, disputes, or requests and drive them to resolution.

• Collaborate with the Group Cruise Sales Manager to synchronize group strategy and account-level relationship strategy.

⛳️ Requirements

• A minimum of 5 years of experience in partner relations, account management, or supplier negotiation within the cruise or broader travel sectors.

• Established relationships with, or proven ability to cultivate relationships with, major cruise-line group and sales desks.

• Proven experience in negotiating contracts and co-op marketing agreements.

• Excellent organizational skills; capable of managing multiple concurrent high-value negotiations without letting any one thread become stagnant.

• Strong written and verbal communication abilities; able to credibly represent partner needs before senior leadership.

• Willingness to travel up to 30% of the time.

• Must possess authorization to work in the United States.

🏝️ Benefits

• Competitive salary paired with performance-based bonuses.

• Employer-Sponsored Medical and Dental Insurance with Employee Contribution.

• Fully-Funded Life Insurance (1x salary) & Long-Term Disability Insurance (LTD).

• Optional Employee-Paid Vision Insurance and Short-Term Disability Insurance (STD).

• 401k with up to a 4% Company Match.

• Paid Time Off plus Company Holidays.

• Additional Time Off for your Birthday and Work Anniversary.

• Discount Travel Program.

• Opportunities for professional development and career advancement.

• Travel industry perks and discounts.

• A collaborative and innovative work environment.