Strategic Account Manager

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Take ownership of strategic global or regional accounts and OEM partners.

• Deliver extensive support throughout all phases of the sales process.

• Market and sell the complete LGC Standards portfolio.

• Cultivate and manage relationships with strategic accounts, including leadership, laboratory stakeholders, procurement, and other key influencers.

• Enhance customer retention and drive expansion.

• Offer product awareness, consultations, and solutions at headquarters and site locations.

• Work collaboratively with account managers at designated strategic accounts.

• Oversee coordination among account managers, end-market sales managers, quoting specialists, and customer service teams.

• Advocate for LGC Standards products and brands through marketing initiatives and distributor channels.

• Achieve and surpass projected sales targets.

• Prepare sales proposals for bidding opportunities.

• Mentor and coach members of the sales organization.

• Acquire a deep understanding of LGC products and their applications.

• Utilize LGC sales tools to manage prospects, accounts, opportunities, pipeline, and forecasts.

• Organize and participate in exhibitions, seminars, and other events to bolster brand visibility.

• Develop and maintain long-term partnerships with global key accounts and OEM partners.

• Recognize growth opportunities and spearhead customer engagement initiatives.

⛳️ Requirements

• Bachelor’s degree in chemistry, physics, biochemistry, biology, or a related field; a combination of education and experience will be considered.

• Demonstrated experience in selling technical products utilized in research laboratories.

• Previous successful experience in key account management with central procurement is preferred.

• Ability to read and interpret RFQs, contracts, operational and maintenance instructions, and procedural manuals.

• Experience with customer relationship management systems such as Salesforce and Desk.

• Proficiency in Microsoft Office products is an advantage.

• Exceptional commercial awareness and planning skills.

• Proven history of meeting and exceeding sales objectives.

• Fluency in English is essential; knowledge of Spanish or French is a plus.

• Willingness to travel up to 40% within the designated territory.

• Ability to establish trusted relationships with senior customer stakeholders and function as a strategic advisor.

• Skill in leading complex, high-stakes negotiations and influencing outcomes without direct authority.

• Capability to coordinate among manufacturing, quality, regulatory, supply chain, and product teams.

• Proficiency in managing demand variability, capacity constraints, and operational risks.

• Current U.S. work authorization is mandatory.

• Sponsorship for temporary visas, including H-1B, H-2B, OPT, O-1, and TN, is not available.

🏝️ Benefits

• Competitive salary with a robust bonus program.

• Comprehensive medical, dental, and vision coverage for employees and their dependents.

• FSA/HSA pre-tax savings plans for healthcare, childcare, and elder care expenses.

• Deductible Buffer Insurance and Critical Illness Insurance provided.

• 401(k) retirement plan with employer matching contributions.

• Company-funded short- and long-term disability insurance, life insurance, and employee assistance program.

• Flexible work arrangements available.

• Pet Insurance offered.

• Enhanced parental leave of an additional 8 weeks.

• Immediate accrual of paid time off (PTO).

• Monthly Town Hall meetings conducted onsite and virtually.

• Employee recognition program for outstanding performance.

• Company-wide social gatherings.

• Regular catered lunch events.