Strategic Account Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Create and implement territory business strategies that are in line with brand objectives.

• Establish and nurture relationships with C-suite executives, clinical leaders, and administrative stakeholders.

• Spearhead cross-functional efforts for product launches, integration, and pull-through activities within assigned accounts.

• Identify market potential, keep track of competitive activities, and deliver actionable insights to leadership.

• Foster strategic partnerships to enhance Shield adoption and ensure long-term account retention.

• Meet or surpass territory sales quotas and Shield adoption goals across designated IDNs and Health Systems.

• Guide and assist in the onboarding process of new account managers and sales specialists.

• Work collaboratively with medical affairs, sales, managed care, and market access teams.

• Represent the mission, culture, and values of Guardant Health to all stakeholders.

• Comply with Compliance, Regulatory, and Quality Management System policies.

• Travel up to 50% within the territory, with occasional attendance at regional or national meetings.

• Accurately and swiftly report competitive intelligence and market insights.

⛳️ Requirements

• Over 5 years of experience in strategic account management within diagnostics, vaccines, or biopharma.

• Demonstrated history of surpassing sales objectives.

• Established connections with key decision-makers in large Health Systems and IDNs (preferred).

• Proven success in launching new products, including obtaining system-level approvals, integration, and pull-through.

• Experience in delivering tangible revenue growth and account penetration in competitive landscapes.

• In-depth understanding of healthcare ecosystems and the ability to influence system strategies.

• Proficient in consultative, executive-level selling, negotiation, and handling objections.

• Proven capability to influence strategic decisions and manage complex projects without direct authority.

• Excellent cross-functional collaboration abilities and adept at managing multiple stakeholders.

• Highly organized, proactive communicator with strong project management skills.

• Proficient in Microsoft Office (Excel, PowerPoint) and CRM tools (preferably Salesforce.com).

• Ability to critically assess and responsibly utilize AI-enabled tools in alignment with company policies, ethical standards, and regulatory mandates.

• Bachelor’s degree in Life Sciences, Biology, Business, Marketing, or a related field (preferred).

• Must fulfill all applicable customer access requirements.

• Background screening, including criminal history, is mandatory.

🏝️ Benefits

• Hybrid work model featuring specified in-person collaboration days and work-from-home options for eligible onsite employees.

• Reasonable accommodations for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs.

• Commitment to equal opportunity employment.