Strategic Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead regional expansion and enhance the adoption of BillionToOne's UNITY™ prenatal screening platform within a designated area.

• Create and implement regional account strategies to boost the adoption and usage of UNITY™ among local health systems.

• Cultivate and sustain relationships with physicians, practice managers, health system stakeholders, and influential decision-makers.

• Discover opportunities to enhance existing customer connections and acquire new business within assigned regional accounts.

• Collaborate with sales and cross-functional teams to facilitate customer onboarding and implementation alongside EMR and phlebotomy support.

• Perform business reviews and maintain consistent communication with customers to ensure satisfaction and uncover growth opportunities.

• Evaluate account performance and territory data to prioritize opportunities and maximize regional sales outcomes.

• Maintain a comprehensive understanding of products, the competitive landscape, and market trends.

• Keep customer information, sales activity, and pipeline organized within CRM tools.

• Represent BillionToOne at customer engagements, regional conferences, and industry events.

• Work with internal teams to address customer issues and provide an exceptional customer experience.

• Report directly to the Regional Sales Manager.

⛳️ Requirements

• A bachelor's degree is required.

• At least 5 years of proven sales or account management experience in diagnostics, genomics, molecular diagnostics, or women's health.

• Preferred experience calling on hospitals, health systems, IDNs, or large physician practices within the assigned region.

• A demonstrated history of consistently meeting or exceeding sales targets.

• Strong problem-solving, relationship-building, communication, presentation, and consultative selling abilities.

• Exceptional collaboration skills.

• Capability to analyze territory performance and prioritize opportunities for growth.

• Preferred understanding of the diagnostic reimbursement and healthcare delivery landscape.

• Excellent organizational, time management, and follow-up abilities.

• Self-driven, collaborative, and comfortable working in a dynamic, high-growth environment.

• Willingness to travel approximately 50% within the assigned region.

• Experience in a high-growth startup setting is a plus.

• Familiarity with prenatal diagnostics, molecular diagnostics, women's health, or genomics is advantageous.

• Clinical laboratory experience or knowledge of laboratory operations is a plus.

• Experience managing complex healthcare accounts and cross-functional customer relationships is a plus.

🏝️ Benefits

• Various medical benefit options; employee premiums fully covered for select plans, dependents covered up to 80%

• Highly generous Family Bonding Leave for eligible employees (16 weeks, fully paid)

• Supplemental fertility benefits coverage

• Retirement savings program featuring a 4% Company match

• Increased paid time off as tenure increases

• Access to the latest hardware (laptop, lab equipment, facilities)

• Uncapped commission structure

• Generous equity options available

• An open, transparent culture that includes weekly Town Hall meetings