Strategic Account Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Take charge of the overall customer relationship for a designated portfolio of both established and emerging strategic accounts.

• Cultivate trusted partnerships with key decision-makers and cross-functional stakeholders.

• Foster new opportunities and sustainable growth for customers as well as Batory Foods.

• Create account plans that include situation analysis, value propositions, challenges, and sales growth strategies.

• Develop relationships with purchasing, R&D, and other stakeholders at customer organizations.

• Utilize internal technical business development resources to identify projects and generate growth opportunities.

• Convert market intelligence and industry insights into strategic recommendations.

• Collaborate effectively with Product Management, Operations, Logistics, Customer Experience, Quality, and Documentation teams.

• Conduct strategic business reviews and provide ongoing updates for accounts.

• Track customer usage, contract balances, pull rates, order timing, and delivery commitments.

• Resolve issues with contracts that are ahead of or behind schedule to ensure compliance and timely fulfillment.

⛳️ Requirements

• A Bachelor’s degree in Business, Marketing, Food Science, or a related field, or equivalent education and relevant work experience.

• At least 5 years of experience managing National, Key, or Strategic Accounts, ideally within the food industry.

• Previous distribution experience is highly advantageous.

• Exceptional organizational skills with the ability to prioritize competing responsibilities, manage multiple projects, and execute accurately in a fast-paced environment.

• Capacity to establish trusted customer relationships, communicate effectively, present ideas clearly, and gain credibility with stakeholders at all levels.

• Proven success in consultative selling, business development, account growth, negotiation, and customer presentations.

• Proficient in using CRM systems to manage customer relationships, sales pipelines, and business opportunities.

• Familiarity with Microsoft Dynamics 365 and strong Excel skills are advantageous.

• Excellent analytical, critical thinking, problem-solving, listening, and relationship management skills.

• Willingness and ability to travel domestically approximately 50% of the time.

• Must be authorized to work in the United States without current or future employment sponsorship.

🏝️ Benefits

• 14 holidays with an end-of-year holiday refresh break.

• Health, Vision, and Dental Insurance.

• 401K Plan.

• Tuition reimbursement program.

• Be Positively Excellent well-being program.

• Term Life Insurance Plan.

• Standard Disability Plan.