Strategic Account Manager

This is a fully remote position, open to applicants in Romania.

📋 Description

• Achieve annual revenue goals for a portfolio comprising five or more mid-market accounts.

• Lead client development strategies and strategic planning for assigned accounts.

• Create annual and long-term revenue forecasts aligned with clients' strategic objectives.

• Develop and strengthen partnerships with senior executive leadership within the retail industry.

• Negotiate and finalize contracts that boost profitability and facilitate growth.

• Oversee, recruit, and mentor a cross-functional sales team.

• Develop and implement innovative client development strategies for designated accounts.

• Provide guidance to executives on shelf-edge and in-store media choices.

• Offer thought leadership on retail technologies and solutions.

• Collaborate with Strategy, Solutions, and Shopper teams to formulate account growth plans.

• Secure new business through executive engagement and stakeholder alignment.

• Align emerging solutions with opportunities within the account portfolio.

• Review annual reports and strategic documents to discern client objectives.

• Identify client challenges and barriers to achieving organizational goals.

• Work alongside innovation and strategy teams to deliver effective solutions.

• Present and advocate for platform value propositions.

• Collaborate with Marketing to produce customized sales materials that illustrate return on investment.

• Guide retailer measurement standards to enhance top-line growth and bottom-line efficiency.

• Convert data-driven benefits into value for retail functions.

• Promote the adoption of next-generation solutions in response to market dynamics.

• Coordinate with the shelfAdz® group to meet media network and overall revenue objectives.

• Enhance the reach and uptake of Media Solutions tactics across the client base.

• Direct prospecting and proposal development efforts.

• Provide precise and detailed sales forecasts for media network components.

⛳️ Requirements

• At least three years of experience providing enterprise-level, multi-stakeholder outsourcing strategies or solutions in the retail sector.

• Experience in systems or technology outsourcing is highly regarded.

• Proven track record of building and maintaining influential relationships with senior executive leadership at major retail organizations.

• Professional experience with a marketing services provider, technology firm, management consultancy, or in complex industrial sales—preferably in a leadership or business development role.

• Demonstrated success in consistently meeting or exceeding established revenue and profitability targets.

• Proven ability to expand and scale business operations within a complex retail environment.

• Advanced consultative selling skills, including negotiation, conflict resolution, account management, and implementing next-generation sales strategies.

• In-depth understanding of positioning complex services across Operations, Merchandising, IT, and Marketing.

• Exceptional analytical skills and interpersonal abilities; outstanding verbal and written communication skills are crucial.

• Capability to shift between high-level strategic planning and hands-on tactical sales execution.

• Proficient in delivering oral presentations and creating executive-level slide decks.

• Familiarity with standard CRM platforms, lead generation tools, and the Microsoft Office suite.

• A Bachelor's degree is mandatory for this position.

• Willingness to travel periodically, estimating 25-50% travel time based on business requirements.

• Preferred: Experience in the food industry, either directly or indirectly.

• Final candidates must successfully undergo a comprehensive background check and drug screening.

• Identity verification may involve video and/or in-person interviews along with a brief photo.

🏝️ Benefits

• Health and wellness benefits starting from the first day of employment.

• Paid parental leave.

• Eligibility for 401K.

• Tuition reimbursement.

• Access to Employee Assistance Program / Health Advocate.

• Paid vacation and holidays.