Strategic Account Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Achieve annual revenue targets for a portfolio comprising five or more mid-market accounts.

• Lead client development strategies and strategic planning for assigned accounts.

• Develop annual and long-term revenue forecasts that align with client strategic objectives.

• Foster and grow partnerships with senior executive leadership within the retail sector.

• Negotiate and finalize contracts to enhance profitability and drive growth.

• Oversee, recruit, and mentor a cross-functional sales team.

• Create and execute client development strategies for assigned accounts.

• Offer guidance to executives on shelf-edge and in-store media choices.

• Provide thought leadership regarding retail technology and solutions.

• Collaborate with Strategy, Solutions, and Shopper teams to formulate account growth strategies.

• Acquire new business through gaining executive buy-in and aligning stakeholders.

• Align emerging solutions with opportunities within the account portfolio.

• Review annual reports and strategic documents to discern client objectives.

• Identify client challenges and barriers to achieving organizational goals.

• Collaborate with innovation and strategy teams to deliver effective solutions.

• Present and advocate for the value proposition of data-integrated media platforms.

• Partner with Marketing to develop customized sales materials that demonstrate ROI.

• Guide retailer measurement standards to enhance top-line growth and bottom-line efficiency.

• Coordinate with the shelfAdz® group to meet media network and revenue goals.

• Promote the adoption of Media Solutions tactics across the client portfolio.

• Direct prospecting and proposal development efforts.

• Provide precise sales forecasts for media network components.

⛳️ Requirements

• At least three years of experience in providing enterprise-level, multi-stakeholder outsourcing strategies or solutions within the retail sector.

• Experience in systems or technology outsourcing is highly preferred.

• Proven track record of establishing and nurturing influential partnerships with senior executive leadership at major retailers.

• Professional experience with a marketing services provider, technology firm, management consultancy, or in complex industrial sales—preferably in a leadership or business development role.

• Documented success in consistently meeting or surpassing established revenue and profitability goals.

• Demonstrated ability to expand and scale existing business operations within a complex retail ecosystem.

• Advanced consultative selling abilities, including sophisticated negotiation, conflict resolution, account management, and the execution of next-generation sales strategies.

• Thorough understanding of positioning complex services across Operations, Merchandising, IT, and Marketing.

• Exceptional analytical skills and interpersonal capabilities; outstanding verbal and written communication skills are crucial.

• Capacity to transition between high-level strategic planning and hands-on, tactical sales execution.

• Proficient in delivering oral presentations and creating executive-level slide decks.

• Familiarity with standard CRM platforms, lead generation tools, and Microsoft Office.

• A Bachelor's degree is mandatory.

• Occasional travel to various locations is anticipated, estimating 25-50% travel time.

• Background check and drug screening required after an offer as a condition of employment.

🏝️ Benefits

• Health & wellness benefits beginning on the first day of employment.

• Paid parental leave.

• Eligibility for 401K.

• Tuition reimbursement available.

• Eligibility for Employee Assistance Program / Health Advocate.

• Paid vacation and paid holidays provided.