Strategic Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Identify challenges and growth opportunities specific to clients and align them with Vestcom’s technology-oriented solutions.

• Boost top-line revenue by showcasing the return on investment from data-integrated media platforms.

• Manage a portfolio of five or more mid-market accounts.

• Lead client development strategy and strategic planning for assigned accounts.

• Develop annual and long-term revenue projections in line with client strategic objectives.

• Foster partnerships with senior executive leadership within the retail industry.

• Negotiate and finalize contracts that enhance profitability and facilitate growth.

• Supervise, recruit, and mentor a diverse sales team.

• Create and execute client development strategies.

• Advise executives on decisions regarding shelf-edge and in-store media.

• Provide thought leadership concerning retail technology and solutions.

• Collaborate with Strategy, Solutions, Shopper, innovation, and strategy teams on growth plans and client solutions.

• Secure new business through executive endorsement and stakeholder alignment.

• Align emerging solutions with opportunities within the account portfolio.

• Analyze annual reports and strategic documents to discern client objectives.

• Identify challenges and obstacles faced by clients.

• Present and advocate for platform value propositions.

• Develop customized sales materials with Marketing that demonstrate return on investment.

• Guide retailer measurement standards to enhance top-line growth and bottom-line efficiency.

• Convert data-integrated benefits into functional-wide value.

• Promote the adoption of next-generation solutions.

• Coordinate with the shelfAdz® group to meet media network and overall revenue targets.

• Drive the reach and adoption of Media Solutions across the client base.

• Lead prospecting efforts and proposal development.

• Provide accurate and detailed sales forecasts for media network components.

• Execute supervisory responsibilities, including interviewing, hiring, training, work assignments, performance appraisals, rewards, discipline, complaint resolution, and problem-solving.

⛳️ Requirements

• At least three years of experience delivering enterprise-level, multi-stakeholder outsourcing strategies or solutions in the retail sector.

• Experience in systems or technology outsourcing is highly regarded.

• Proven track record of establishing and maintaining influential partnerships with senior executive leadership at major retailers.

• Background with a marketing services provider, technology firm, management consultancy, or in complex industrial sales, preferably in leadership or business development roles.

• Demonstrated ability to meet or surpass revenue and profitability targets.

• Capability to grow and scale established business operations within a complex retail environment.

• Advanced skills in consultative selling, negotiation, conflict resolution, account management, and next-generation sales strategies.

• Understanding of how to position complex services across Operations, Merchandising, IT, and Marketing.

• Strong analytical skills and interpersonal capabilities.

• Excellent verbal and written communication skills.

• Ability to switch between strategic planning and tactical sales execution.

• Proficient in oral presentations and crafting executive-level slide decks.

• Familiar with standard CRM platforms, lead generation tools, and Microsoft Office.

• A Bachelor's degree is mandatory for this position.

• Willingness to travel periodically to various locations, estimated at 25-50% travel time.

• Preferred: Experience in the food industry, either directly or indirectly.

• Final candidates will be required to complete a thorough background check and drug screening.

🏝️ Benefits

• Health and wellness benefits commencing on the first day of employment.

• Paid parental leave.

• Eligibility for 401K.

• Tuition reimbursement offered.

• Access to Employee Assistance Program / Health Advocate.

• Paid vacation and holidays.