Strategic Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Identify specific challenges and growth opportunities for clients, aligning them with Vestcom’s technology-driven solutions.

• Drive top-line revenue by showcasing the return on investment from data-integrated media platforms.

• Manage a portfolio of five or more mid-market accounts.

• Lead client development strategies and strategic planning for assigned accounts.

• Create annual and long-term revenue forecasts that align with client strategic objectives.

• Foster and enhance partnerships with senior retail executives.

• Negotiate and finalize contracts that improve profitability and support growth.

• Oversee, recruit, and mentor a cross-functional sales team.

• Develop and implement innovative client development strategies.

• Advise executives on decisions related to shelf-edge and in-store media.

• Offer thought leadership on retail technology and solutions.

• Collaborate with Strategy, Solutions, Shopper, Innovation, and Marketing teams to create account growth plans and sales materials.

• Acquire new business through executive buy-in and alignment with stakeholders.

• Review annual reports and strategic documents to discern client objectives.

• Present and advocate for platform value propositions.

• Guide retailer measurement standards to enhance top-line growth and bottom-line efficiency.

• Coordinate with the shelfAdz® team to meet media network and total revenue goals.

• Promote the reach and adoption of Media Solutions tactics across the client base.

• Lead prospecting efforts and the development of proposals.

• Deliver precise and detailed sales forecasts.

⛳️ Requirements

• At least three years of experience providing enterprise-level, multi-stakeholder outsourcing strategies or solutions in the retail sector.

• Experience in systems or technology outsourcing is highly desirable.

• Proven track record of establishing and maintaining influential partnerships with senior executives at major retailers.

• Professional experience with a marketing services provider, technology company, management consultancy, or in complex industrial sales—preferably in a leadership or business development role.

• Demonstrated history of consistently achieving or surpassing established revenue and profitability goals.

• Proven ability to grow and scale established business operations within a complex retail environment.

• Advanced consultative selling skills, including sophisticated negotiation, conflict resolution, account management, and implementation of next-generation sales strategies.

• Comprehensive understanding of positioning complex services across Operations, Merchandising, IT, and Marketing.

• Exceptional analytical skills and interpersonal abilities; outstanding verbal and written communication skills.

• Capacity to shift between high-level strategic planning and hands-on, tactical sales execution.

• Proficiency in delivering articulate oral presentations and creating impactful executive-level slide decks.

• Familiarity with standard CRM platforms, lead generation tools, and the Microsoft Office suite.

• A Bachelor's degree is mandatory for this position.

• Willingness to travel periodically to various locations, estimated at 25-50% travel time.

• Background checks and drug screenings are required as a condition of employment.

🏝️ Benefits

• Health & wellness benefits commence on the first day of employment.

• Paid parental leave.

• Eligibility for 401K.

• Tuition reimbursement.

• Employee Assistance Program eligibility / Health Advocate.

• Paid vacation and paid holidays.