Strategic Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee relationships and complex solution selling across Twilio’s Customer Engagement Platform, which includes Messaging, Voice, Email, Segment CDP, Trust & Identity, and Flex.

• Propel revenue growth and establish strategic, executive-level partnerships with enterprise financial services and FinTech organizations.

• Navigate use cases such as fraud prevention and personalized engagement.

• Collaborate with teams across Product, Compliance, Finance, and Engineering.

• Manage and grow key customer accounts within Regulated Verticals.

• Develop, implement, and execute account strategies to achieve revenue, gross margin, and gross profit targets.

• Identify new revenue opportunities within the Regulated Verticals account portfolio.

• Participate in cross-functional account teams alongside product, finance, support, and services representatives.

• Conduct forecasts, meet objectives, and present insights to executive management.

• Lead consultative sales cycles emphasizing discovery, customer needs, and customer advocacy.

• Generate and maintain accurate sales pipelines and forecasts utilizing Salesforce.

• Stay up-to-date with industry developments and share best practices with colleagues and peers.

⛳️ Requirements

• A total of 8 years of sales experience, with at least 3 years focused on major account or strategic sales.

• Proficiency in managing or leading quantitative, highly analytical products and solutions for clients.

• Experience in relationship management, cross-selling, upselling, and solutions consulting.

• Comfortable collaborating with business and highly technical leaders.

• Ability to develop analytical account strategies based on data to identify opportunities and demonstrate value.

• Proven track record of managing business forecasts and financial models.

• Entrepreneurial mindset with a desire to define processes and create programs.

• History of delivering revenue and gross profit results for large-scale and enterprise clients.

• Exceptional verbal and written communication skills.

• Bachelor’s Degree or equivalent experience.

• Extensive experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.

• Domain expertise from highly quantitative industries such as DevOps, Fintech, advertising optimization, investment banking, security, or commodity trading, particularly in non-standard segments.

• Experience selling Software, SaaS, CPaas, or PaaS.

🏝️ Benefits

• Competitive pay.

• Generous time off.

• Ample parental and wellness leave.

• Healthcare.

• Retirement savings program.

• Equity plan eligibility.

• 401(k) retirement account.

• Paid sick time.

• Paid personal time off.

• Paid parental leave.

• Commission eligibility.

• Support for employee volunteering and donation efforts.