Strategic Account Executive

This is a fully remote position, open to applicants in United Kingdom, +1 more country.

📋 Description

• Engage with high-value prospects and clients.

• Expand business operations throughout EMEA, with a special emphasis on Northern Europe.

• Oversee rapidly growing customers in the region.

• Propel product cross-selling, upselling, and increase revenue.

• Identify new opportunities within a designated set of accounts.

• Provide services to the fastest-growing customers in the area.

• Increase revenue and wallet share within a key account portfolio.

• Create opportunities for purchasing Twilio products and services, such as voice, messaging, email, contact center solutions, and account security software.

• Ensure high levels of customer satisfaction are maintained.

• Develop pricing proposals, negotiate terms, and oversee the contract process.

• Deliver solutions to both technical and business audiences.

• Establish trust with technical customers and colleagues.

• Simplify intricate contractual, technical, and financial information.

• Manage competing priorities and handle multiple projects and deals concurrently.

⛳️ Requirements

• Minimum of 5 years in Account Management/Sales experience with a focus on selling and closing complex technical solutions to a broad customer base.

• Proven experience working with accounts that range from large multinational enterprises to digital natives.

• Ability to build and maintain relationships with C-suite executives.

• Consistent record of meeting or exceeding sales quotas.

• Demonstrated Account Management experience, along with a strong understanding of cross-selling and upselling strategies within a mature customer base.

• Solid grasp of financial reporting related to a direct customer base, including revenue tracking.

• Experience in selling to both business and technical stakeholders.

• Preferred background in the communications market.

• Familiarity with selling or working with Messaging, Voice, Email, Contact Center, or Account Security Verification is preferred, or previous experience in a traditional telecommunications environment/business.

• A curious networker.

🏝️ Benefits

• Competitive salary.

• Generous time off policy.

• Extensive parental and wellness leave.

• Healthcare benefits.

• Retirement savings program.

• Support for employee volunteering and donation initiatives.

• Remote-first work arrangement.

• Approximately 25% travel to engage in-person with customers and colleagues.