Commercial Account Executive – Mid-Market

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as the main point of contact for both potential and current mid-market clients in Canada.

• Take ownership of and manage a diverse Commercial portfolio, with an emphasis on growth opportunities.

• Enhance and develop relationships with accounts that currently have low to moderate investments in GitLab.

• Clearly communicate the benefits of GitLab’s AI-driven DevSecOps platform to both prospects and customers.

• Identify, qualify, advance, and manage opportunities utilizing MEDDPICC and Command of the Message methodologies.

• Record buying criteria, decision-making processes, next steps, and key stakeholders involved.

• Work collaboratively with sales development, customer success, renewals, marketing, technical teams, partners, and sales leadership.

• Co-sell and finalize opportunities while increasing GitLab’s market presence.

• Assist in customer adoption to minimize churn and contraction rates.

• Engage in quarterly forecasting and territory planning activities.

• Provide insights on wins and losses, update the sales handbook, and relay customer feedback through the public issue tracker.

⛳️ Requirements

• Must be based in Canada.

• Proven experience in selling SaaS solutions through value-driven discussions with technical and business stakeholders.

• Experience ideally includes working with development or DevSecOps teams.

• Ability to manage an extensive mid-market territory and oversee a portfolio from prospecting to closing, adoption, and expansion.

• Strong skills in customer relationship management, discovery, negotiation, and closing deals.

• Demonstrated experience in consistent outbound prospecting and pipeline development.

• Accurate documentation of territory and forecasts.

• Capable of collaborating with sales development, customer success, renewals, marketing, partners, and technical teams.

• Excellent and structured communication skills.

• Interest in GitLab, open source, and software development tools.

• Willingness to travel for training, team offsites, customer meetings, and similar events.

• Ability to integrate AI into daily workflows.

🏝️ Benefits

• Comprehensive benefits to support your health, finances, and overall well-being.

• Flexible Paid Time Off policy.

• Access to Team Member Resource Groups.

• Equity Compensation and Employee Stock Purchase Plan.

• Growth and Development Fund.

• Parental Leave benefits.

• Option for remote work arrangements.