Strategic Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Increase revenue from current customers.

• Collaborate with Solutions Engineers, SDRs, Account Managers, Professional Services, Product Management, Legal, and Sales Ops to discover opportunities, shape and validate solutions, and secure new revenue.

• Work alongside Account Managers to strategize account growth into new teams.

• Cultivate relationships with users, champions, program owners, technical stakeholders, procurement teams, and executive sponsors.

• Coordinate customer initiatives that involve multiple stakeholders and internal teams.

• Define objectives, responsibilities, timelines, dependencies, and follow-up actions.

• Keep the momentum between meetings and ensure stakeholders are accountable for their commitments.

• Serve as the voice of the customer and provide actionable feedback to Product, Engineering, Support, Education, and leadership.

• Acquire a working knowledge of Quid’s platform, product configuration, data sources, workflows, integrations, and AI capabilities.

• Convert technical concepts into practical advice for business stakeholders.

• Collaborate with Product, Engineering, Solutions Engineering, and customer technical teams to document requirements and verify technical capabilities.

• Discover opportunities to resell packages or offerings to other customers and industries.

• Own the sales strategy and execution for expansion efforts.

• Oversee deals through pricing, proposals, contracts, procurement, legal, security and AI reviews, negotiation, signature, and internal handoff.

• Maintain precise expansion forecasts along with customer, opportunity, contract, and activity records.

• Identify expansion opportunities based on customer outcomes, emerging needs, use cases, departments, and business units.

• Manage multi-threaded customer relationships while leading commercial discussions and negotiations.

• Achieve quarterly expansion targets and ensure forecast accuracy.

⛳️ Requirements

• 7+ years of experience in service or value-based selling within SaaS, consulting, or professional services.

• Experience in selling across various industries, including pharma, retail, finance, or B2C brands.

• Demonstrated success throughout the entire sales process, from planning to closing (Top 10%/20% of the company).

• Strong communication, interpersonal, and organizational skills.

• Ability to engage comfortably with Analysts, Data Engineers, and C-Suite executives.

• Capability to explain technical concepts in simple terms and sell on value rather than just features.

• Proficient in using AI to stay organized, iterate solutions, and finalize proposals.

• Previous experience in a Solutions role, Technical Account Management, Business Transformation, or Management Consulting may be relevant.

• Must be eligible to work in the United States of America.

• A Bachelor's degree or equivalent is required as part of the application process.

🏝️ Benefits

• 20 Days PTO.

• 13 Holidays.

• Company-provided equipment.

• 401K with company match.

• FSA/HSA options.

• Paid Parental Leave & Reintegration Program.

• Employee Wellness Program providing personal, financial, emotional, & legal support.

• Medical, Dental, and Vision Coverage.

• 4 Week (1 Month) Sabbatical after five years.