Strategic Account Executive

This is a fully remote position, open to applicants in California.

📋 Description

• Identify, prioritize, and cultivate target accounts across concierge medicine, longevity clinics, functional and integrative medicine practices, executive health and membership programs, as well as large health systems.

• Establish and nurture relationships with practice owners, medical directors, physician leaders, CMOs, service line leaders, and health system administrators.

• Formulate and implement account strategies that position Caris Detect within suitable patient populations, aligning with each account’s clinical philosophy, patient experience, and business model.

• Design, initiate, and expand high-risk and MCED programs with health systems, encompassing clinical pathways, eligibility criteria, ordering workflows, patient communication, and follow-up processes.

• Oversee intricate sales cycles, which include value positioning, stakeholder mapping, contracting, LSA negotiations, and institutional review and approval processes.

• Facilitate account onboarding and implementation in collaboration with Client Services, Operations, Laboratory, IT, and Marketing.

• Work alongside Marketing to create compliant provider- and patient-facing materials, co-branded resources, events, and educational programs.

• Instruct clinicians and care teams on Caris Detect’s scientific principles, intended usage, appropriate application, result interpretation, and suggested clinical follow-up.

• Conduct regular business reviews that concentrate on utilization, patient engagement, program performance, and growth opportunities.

• Maintain precise pipeline, activity, and forecast data in CRM; analyze account-level trends and provide business updates to leadership.

• Act as an escalation point for designated accounts, aligning customer expectations with Caris operational performance.

• Represent Caris at industry conferences, medical society gatherings, and longevity and integrative medicine events.

• Comply with Caris policies and relevant laws and regulations.

⛳️ Requirements

• Bachelor’s degree in life sciences, business, or a related discipline.

• At least 5 years of experience in strategic account management, diagnostics, genomics, oncology, or complex healthcare sales.

• Proven track record of success in selling to physician-owned practices, health systems, or both, with a history of meeting or exceeding revenue targets.

• Familiarity with molecular diagnostics, genomic testing, or cancer screening and early detection.

• Capability to discuss clinical and scientific concepts credibly with physicians.

• Proficient in managing lengthy, multi-stakeholder sales cycles and influencing without direct authority across cross-functional teams.

• Exceptional executive presence, consultative selling, and presentation skills.

• Proficient in CRM systems (e.g., Salesforce), reporting tools, and Microsoft Office Suite.

• Ability to successfully complete pre-employment processes, including background checks, drug screening, and reference checks.

• Willingness to travel by air and automobile for customer meetings and regional responsibilities.

• Ability to lift and carry materials weighing up to 25 pounds occasionally.

• Significant travel anticipated (approximately 50% or more).

• Evening, weekend, or holiday work may be necessary based on customer requirements and business priorities.

• May require after-hours responsiveness for critical customer or program-related issues.

🏝️ Benefits

• Significant travel opportunities and participation in customer-facing industry events.

• Continuous training related to Caris products, systems, regulatory requirements, and commercial processes.