Renewal Account Executive

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Drive client retention and contribute to Pitney Bowes’ Annual Recurring Revenue objectives.

• Act as a subject matter expert on Pitney Bowes SendTech Shipping and Mailing Solutions.

• Oversee, enhance, and expand a portfolio of small to mid-sized business or multi-location accounts.

• Conduct 40–60 outbound calls daily.

• Generate quotes, carry out closing activities, and process order information to maintain core revenue.

• Present and finalize renewal opportunities virtually or via phone with current clients.

• Navigate the requirements and regulations of renewal agreements.

• Plan and document sales activities, maintain customer records, execute campaigns, build a pipeline, and manage forecasting using Salesforce.

• Address and overcome client objections by effectively communicating program benefits, features, and the value proposition of Pitney Bowes.

• Perform additional responsibilities as assigned.

⛳️ Requirements

• Candidates must be residents of the United States.

• Must live in the EST or CST time zones; candidates from PST and MST time zones are not eligible.

• Applicants should be legally authorized to work in the United States.

• Visa sponsorship is not available now or in the future.

• Direct experience in client interactions within a sales context is required.

• Comfort with initiating 40–60 outbound sales calls at a moderate volume is necessary.

• Understanding of the Shipping or Mailing sector, including a foundational knowledge of carrier solutions.

• Strong background in selling SaaS solutions, preferably in eCommerce, warehouse shipping, mailing solutions, or office shipping.

• Proficiency in Salesforce Customer Relationship Management (CRM) tools is required.

• Proven track record of success in client retention.

• Established ability to close business transactions over the phone or in virtual settings.

• Excellent written and verbal communication skills.

🏝️ Benefits

• Incentive-based earnings, with total on-target earnings (OTE) around $75,000 annually.

• Opportunities for career growth and development.

• An inclusive environment that values diverse perspectives and ideas.

• Unique and challenging opportunities to contribute to the success of a transforming organization.

• Comprehensive global benefits (PB Benefits and Wellbeing Programs).