Strategic Account Executive

This is a fully remote position, open to applicants in Florida.

📋 Description

• Act as a trusted advisor to CHROs and senior leaders within client organizations.

• Present with confidence and establish relationships at the executive level.

• Build strong client credibility by comprehensively understanding delivery nuances.

• Assist teams with escalations, quality issues (E&Os), and negotiations related to change orders.

• Expand connections throughout client organizations and pinpoint challenges related to Alight’s solutions.

• Spearhead strategies for renewal and retention, which include preparation, presentation, and negotiation.

• Cross-sell and enhance business within existing accounts.

• Work collaboratively with internal partners to resolve client challenges and coordinate resources effectively.

• Provide solutions driven by ROI/VOI.

• Customize deal strategies and create unique, client-specific solutions.

• Perform regular client performance evaluations, share outcomes, address concerns, and uncover growth opportunities.

⛳️ Requirements

• Minimum of 5 years of successful experience in account management, client success, or strategic sales in HR, consulting, brokerage, healthcare, or similar sectors.

• Proven ability to manage mid-to-large employer accounts (5,000+ employees).

• Professional presence with exceptional executive communication, influencing, and negotiation skills.

• In-depth knowledge of Alight’s solutions and delivery, with the capability to navigate client-specific details.

• Strong problem-solving abilities with a knack for developing innovative, client-specific strategies.

• Growth-oriented mindset with a demonstrated capacity to identify and capture expansion opportunities.

• Collaborative mindset with a commitment to long-term client partnerships and retention.

• Outstanding organizational, administrative, and interpersonal capabilities, with a talent for managing complex relationships.

• Exceptional negotiation and influencing skills, with the ability to effectively persuade and collaborate with clients, brokers, team members, and leadership.

• Proven ability to meet targets and manage a diverse portfolio of accounts.

• Proficient in facilitating strategic planning discussions, assisting clients in defining and accomplishing key objectives.

• Strong listening, inquiry, and communication skills, with the ability to convert strategic conversations into clear, actionable plans.

• Willingness to travel 25-50% (sometimes with short notice) to support client meetings.

• Must possess work authorization in the employing country that does not currently or in the future require visa sponsorship.

🏝️ Benefits

• Health, dental, and vision coverage starting on Day One.

• Wellbeing programs available.

• Retirement plans with contribution matching.

• Generous time off policy.

• Parental leave offered.

• Opportunities for continuing education.

• Prospects for career growth.

• Flexible working arrangements wherever feasible.

• Occasional travel to physical office locations may be necessary.

• Competitive total rewards package.

• Bonus and/or incentive eligibility varies based on role and level.