
Strategic Account Director
Posted 4 days ago

Posted 4 days ago
This is a fully remote position, open to applicants in United Kingdom.
• Establish trusted executive relationships and determine client transformation priorities.
• Formulate long-term account strategies that enhance Valiantys’ value across customer organizations.
• Comprehend clients’ strategic goals, organizational structure, technology landscape, investment priorities, stakeholders, and competitive dynamics.
• Develop and implement account plans.
• Cultivate relationships across various levels within client organizations and foster executive sponsorship.
• Identify new buying centers and create a robust growth pipeline.
• Lead discovery sessions addressing clients’ primary challenges and aspirations.
• Collaborate with consulting and technical experts to craft strategically relevant, measurable value propositions.
• Shape opportunities related to enterprise transformation, ITSM/ESM, cloud, DevOps, platform strategy, AI, operational model changes, or managed services.
• Coordinate consulting, solution architecture, delivery, customer success, managed services, and executive leadership teams.
• Establish winning strategies and align teams around client outcomes.
• Partner with Atlassian and the broader partner ecosystem to broaden platform opportunities into transformation and service engagements.
• Ensure accurate forecasting, qualification, and opportunity management.
• Utilize MEDDPICC or a similar methodology in processes.
• Contribute to strategic account planning, regional strategies, and commercial reporting.
• Monitor portfolio performance and adjust priorities based on data, market signals, and customer engagement.
• Share insights, best practices, and market intelligence with the wider sales organization.
• At least 10 years of experience in building and closing significant consulting and professional services business.
• Demonstrated success in winning complex, high-value professional services, consulting, or transformation projects within enterprise organizations.
• Proven history of consistently achieving ambitious services revenue and bookings targets.
• Extensive experience in growing strategic accounts and generating substantial new revenue within existing client relationships.
• Ability to engage credibly with C-suite and senior executive stakeholders.
• Skill in transitioning between strategic business discussions and the commercial details necessary to finalize complex deals.
• Experience in creating opportunities where no formal requirements or RFPs previously existed.
• Strong commercial acumen in pricing, scope, margin, contracting, negotiation, and deal structuring.
• Capability to navigate complex organizations, political landscapes, and multi-stakeholder buying processes.
• Experience in orchestrating multidisciplinary teams for large pursuits.
• Proficient in forecasting, pipeline management, and opportunity qualification discipline.
• Background in technology consulting, digital transformation, enterprise service management, ITSM, cloud, DevOps, AI transformation, or the Atlassian ecosystem would be highly advantageous.
• Excellent collaboration skills with the ability to align consultants, delivery teams, partners, and executives around a common opportunity.
• An international, multicultural team with a genuinely European focus.
• A flexible telework program.
• Comprehensive personal dental plan and health insurance fully covered by Valiantys.
• Choice between PC or Mac.
• Allocated training time and budget to support your professional development.
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