Staffing Coordinator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee daily client staffing requests, ensuring that shifts are filled promptly with qualified and dependable personnel.

• Engage directly with clients to understand their requirements, provide updates, address concerns, and foster strong relationships.

• Verify staff availability, track attendance and dependability, and handle last-minute cancellations and replacements.

• Identify opportunities for enhancing shift coverage, expanding current accounts, and boosting client retention.

• Address staffing challenges and client issues in a timely manner, escalating critical matters when necessary.

• Maintain precise staffing records, monitor KPIs, adhere to established procedures, and ensure seamless shift transitions.

• Collaborate closely with recruitment and other staffing coordinators to fill staffing gaps and deliver high-quality service.

⛳️ Requirements

• Minimum of 3 years of experience in recruitment, staffing coordination, or workforce management, ideally in a staffing agency.

• Proven track record of direct communication with clients, candidates, and other stakeholders.

• Strong knowledge of recruitment processes, candidate screening, staff availability, scheduling, and shift fulfillment.

• Demonstrated capacity to manage client accounts, prioritize competing demands, and independently resolve staffing challenges.

• Exceptional written and verbal communication skills in English.

• Strong organizational, problem-solving, decision-making, and time-management abilities.

• Must be available 7 days a week between 6:00 AM and 12:00 PM EST.

• Flexibility is required, as work schedules may adjust based on operational needs.

• Work schedule includes 5 days per week, with 2 days off.

• Weekend and holiday availability may be necessary.

🏝️ Benefits

• Full-time employment.

• Remote work arrangement.