Staff Technical Writer

This is a fully remote position, open to applicants in Sweden, +6 more countries.

📋 Description

• Develop, research, compose, and manage documentation and educational content, encompassing concepts, tasks, tutorials, references, and in-product learning.

• Employ AI tools and workflows for drafting, structuring, technical validation, consistency checks, and content upkeep.

• Contribute to and enhance shared AI workflows while automating content generation and maintenance.

• Collaborate with engineers, product managers, and stakeholders to grasp requirements and conduct interviews with subject matter experts.

• Convert complex technical information into clear and accurate content.

• Evaluate documented software and procedures, identifying gaps in product and user experience.

• Utilize documentation and learning analytics along with user feedback to pinpoint content deficiencies, prioritize tasks, and showcase impact.

• Enhance information architecture, voice, and consistency throughout documentation.

• Oversee multiple projects and communicate effectively when priorities shift.

• Mentor colleagues and share methodologies that elevate team quality.

⛳️ Requirements

• Proven experience in writing or documenting enterprise or developer-facing software, supported by a portfolio or writing samples that demonstrate technical depth.

• Practical experience with AI tools and models within a writing workflow, including LLM assistants, agentic coding tools, or custom prompts and skills.

• Capability to articulate how AI outputs are assessed and validated.

• Familiarity with docs-as-code practices: command-line Git, GitHub pull requests and reviews, Markdown, and common IDEs.

• Ability to set up, execute, and troubleshoot software autonomously.

• Experience with command line, containers, or Kubernetes, or a strong willingness to learn quickly.

• Proven collaboration experience with engineers and product managers.

• Experience working remotely and asynchronously within a distributed team.

• A keen interest in AI workflows.

• Technical credibility and a quick aptitude for learning new technical domains.

• Strong judgment and editing capabilities.

• Ability to manage multiple projects both independently and collaboratively.

• Proficiency in writing concisely and clearly for readers across all experience levels.

🏝️ Benefits

• Equity

• Bonus (if applicable)

• 100% remote work and a global culture

• Career growth opportunities

• In-person onboarding

• 30 days of annual leave per year

• 3 annual leave days designated for Grafana Shutdown Days

• Open communication and regular company-wide updates

• Autonomy and support to produce excellent work and experiment with new ideas