Staff Solutions Engineer – FDSE, Splunk

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Collaborate directly with strategic global clients in the Americas to spearhead AI transformation initiatives.

• Co-create, innovate, integrate, and showcase solutions that tackle essential business outcomes for customers.

• Design and prototype solutions utilizing Cisco AI infrastructure and the Splunk portfolio within intricate enterprise settings.

• Enhance customer business results, expedite time to value, boost customer retention, and stimulate growth.

• Influence technical decision-makers through hands-on engineering collaborations.

• Work in tandem with Cisco product engineering teams, providing valuable field-level insights.

• Guide and collaborate with Forward Deployed Solution Engineers.

• Promote technical excellence, a culture of continuous learning, a customer-centric approach, and strong ownership.

⛳️ Requirements

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related technical field, or equivalent hands-on engineering experience.

• Over 9 years of professional experience in post-sales and/or pre-sales roles, engaging directly with customers in distributed software and system architecture implementations.

• More than 3 years of experience in Generative and Agentic AI, machine learning platforms, container orchestration (Kubernetes), and event-driven architectures across cloud-native and hybrid platforms, as well as extensive enterprise data architectures.

• Proven AI experience in delivering customer business results with rapid time to value.

• Willingness and capability to travel within the designated territory.

• Over 7 years of experience leading technical, customer-facing engagements on complex, high-impact enterprise projects.

• At least 5 years of experience with Cisco and Splunk or equivalent expertise from a leading competitor.

• Proficient in articulating how AI and automation can resolve intricate business challenges and yield quick ROI.

• Strong narrative abilities connecting in-depth technical AI implementation with executive-level business needs.

• Relevant AI, Data Science, and Enterprise certifications and/or education.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with matching contributions from Cisco.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available.

• 10 paid holidays each full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for the employee’s birthday.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness.

• 16 days of paid vacation per full calendar year for non-exempt employees.

• Flexible vacation time off program for exempt employees.

• 80 hours of sick time off provided on hire date and each January 1st.

• Up to 80 hours of unused sick time can be carried forward.

• Additional paid time off for critical or emergency family situations.

• Optional 10 paid volunteer days each full calendar year.

• Annual bonuses for non-sales positions.

• Performance-based incentive pay for employees on sales plans.