Senior Solutions Consultant – Infusion

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead intricate discovery projects and assessments of current and future states involving operational, technical, and executive customer stakeholders.

• Create and present value-driven solution demonstrations that communicate business outcomes, ROI, and unique advantages.

• Take ownership of the technical solution strategy for designated opportunities and collaborate with Sales on deal progression, qualification, and closing.

• Act as a senior subject matter expert for the assigned portfolio.

• Provide guidance to customers regarding solution architecture, workflow alignment, scalability, integrations, and change management.

• Respond to advanced product, technical, and workflow inquiries from customers, prospects, and internal stakeholders.

• Integrate customer feedback, competitive insights, and market trends into actionable recommendations for Product Management.

• Influence discussions on the product roadmap and validate new features, positioning, and use cases.

• Work alongside Professional Services, Customer Success, and Implementation teams to ensure the transition of pre-sale commitments and customer goals after the sale.

• Anticipate risks related to implementation and workflow challenges.

• Assist customers during the evaluation and planning of solutions.

• Maintain awareness of the competitive landscape, buying behaviors, regulatory factors, and trends in healthcare technology.

• Develop strategies for competitive positioning, win themes, and objection handling.

• Advise Sales leadership on complex deal strategies and enterprise pursuits.

• Lead the technical and solution content for RFPs, RFIs, and proposals.

• Support sales forecasting and pipeline health through technical qualification, solution validation, and assessment of deal risks.

• Align solution strategy with pricing, packaging, and messaging of value.

• Mentor and coach junior Solution Consultants and Sales partners.

• Create reusable demo environments, presentation templates, discovery frameworks, and solution playbooks.

• Contribute to internal training, product documentation, and sales enablement initiatives.

• Improve pre-sales processes to enhance efficiency, quality, and customer experience.

⛳️ Requirements

• 7–10 years of professional experience, including over 6 years in Solution Consulting, Sales Engineering, Pre-Sales, or Healthcare Technology Consulting roles.

• Proven track record of supporting complex, enterprise-level healthcare clients, ideally in hospital, pharmacy, supply chain, or clinical environments.

• Strong comprehension of healthcare workflows, systems, and regulatory factors, including hospital pharmacy systems, integrations, and compliance.

• Ability to engage with executive stakeholders credibly and facilitate strategic discussions.

• Experience in influencing deal outcomes through value-based storytelling, solution design, and technical leadership.

• Exceptional presentation, communication, and interpersonal skills.

• Capability to translate complex concepts into clear business value.

• Ability to work independently, manage multiple opportunities, and thrive in a fast-paced, matrixed environment.

• Experience with pharmacy automation, RFID, inventory management, or healthcare supply chain solutions.

• Familiarity with hospital information systems, pharmacy systems, and integration concepts.

• Experience contributing to discussions on product roadmaps or go-to-market strategies.

• Prior mentoring or informal leadership experience within a pre-sales or consulting organization.

🏝️ Benefits

• Medical, dental, and vision care.

• Backup dependent care.

• Adoption assistance.

• Infertility coverage.

• Family building support.

• Behavioral health solutions.

• Paid parental leave.

• Paid caregiver leave.

• Training programs.

• Professional development resources.

• Mentorship programs.

• Employee resource groups.

• Volunteer activities.