Staff Product Manager, Monetization – Billing

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Take ownership of net revenue retention (NRR) for the WebOps Platform by fostering expansion and upselling, defining in-product packaging and tiers, and minimizing downsell and churn.

• Manage and report on NRR, expansion revenue, and partner-sourced revenue in collaboration with Finance and Analytics.

• Collaborate across functions on pricing and packaging strategies for self-serve, sales-assisted, and enterprise operations.

• Oversee the roadmap for billing and metering infrastructure, including subscription billing, invoicing, usage-based pricing, and entitlements.

• Ensure alignment of billing, CRM, and quote-to-cash systems, including Salesforce, HubSpot, and the billing platform.

• Enhance payment, dunning, and collections processes to minimize revenue leakage.

• Develop billing, discounting, and revenue-share models for partner and agency monetization.

• Monitor trends in SaaS pricing, packaging, and billing to uncover monetization opportunities.

• Mentor and assist PMs involved in related growth and monetization projects.

• Advocate for pricing and billing best practices throughout the Product team.

• Articulate monetization and billing strategies, outcomes, and trade-offs across Product, Finance, and Go-to-Market.

⛳️ Requirements

• Over 8 years of experience in Product Management.

• Extensive expertise in managing pricing, packaging, monetization, or billing within a B2B SaaS environment.

• Proven track record of independently driving strategic monetization initiatives.

• Experience in designing pricing and incentive models for partners, channels, or resellers.

• Direct experience managing or closely collaborating with subscription billing platforms such as Zuora, Chargebee, or Stripe Billing.

• Familiarity with usage-based pricing and metering/entitlement tools like Stigg, Metronome, or Amberflo.

• Understanding of CRM and quote-to-cash tools, including Salesforce and HubSpot.

• Ability to design and analyze pricing experiments.

• Proficient in using SQL, Amplitude, Looker, or similar data tools for monetization decisions.

• Demonstrated capability to influence NRR, expansion, and reduce churn/downtime outcomes.

• Experience leading cross-functional collaboration across Engineering, Finance, RevOps, and Sales.

• Comfortable working with minimal supervision.

• Exceptional verbal and written communication skills.

• Resourceful, self-driven, and detail-oriented.

🏝️ Benefits

• Competitive industry compensation and equity plan.

• Paid Time Off (PTO), Paid Sick Leave (PSL), and 11 Paid Company Holidays.

• Comprehensive medical coverage (extended health care, dental, vision).

• High-quality equipment provided.

• Monthly allowance for wellness and reading materials.

• Access to LinkedIn Learning for ongoing professional development.

• Remote-first work culture.

• Engagement in team-based and company-wide events and activities.