Staff Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the entire roadmap for the Food Access & Benefits pod, from initial discovery to launch and ongoing iteration.

• Develop expertise in the Food & Food Benefits ecosystem through comprehensive research, interviews, and engagement with thought leaders.

• Convert intricate operational workflows and multi-party requirements into scalable and repeatable product capabilities.

• Design and champion an exceptional member experience.

• Collaborate with Engineering, Partnerships, and Operations to establish systems architecture for the configuration, launch, and management of benefits programs at scale.

• Balance client-driven timelines with the development of scalable platforms.

• Design and manage product systems for configuring, launching, and overseeing benefits programs for both members and clients.

• Create tools and workflows to support Client Success, Partnerships, and Clinical Operations.

• Collaborate with product marketing and commercial teams on the go-to-market strategy for new services.

• Set the strategic direction for the Food Access & Benefits pod independently while ensuring alignment with the CPO and cross-functional leadership.

• Promote operational scalability and configurability.

• Influence adjacent pods and the broader platform architecture across the member journey.

• Participate in cross-pod planning and prioritize the portfolio effectively.

⛳️ Requirements

• 7+ years of product management experience, including significant time in B2B or B2B2C environments where you managed operationally complex product areas.

• Proven history of launching new products or service lines from inception to completion—not merely iterating on existing features, but creating entirely new capabilities in complex operational settings.

• Direct experience collaborating with Implementation, Operations, or Client Success teams to develop products that operational users rely on.

• Experience in building and launching products in close collaboration with commercial and go-to-market teams, encompassing enablement, rollout planning, and post-launch refinement.

• Familiarity with AI-enabled product development processes and tools.

• Operational expertise in managing complex, multi-party service programs.

• Strong problem-solving skills and the ability to document requirements clearly while managing dependencies explicitly.

• Capability to navigate ambiguity in new service areas comfortably.

• Data-driven execution with a strong focus on metrics.

• Experience with benefits management platforms, employer health benefits, or government health program operations is a plus.

• Exposure to food retail, food ordering, or supply chain partnerships in a digital health or consumer health context is advantageous.

• A passion for tackling chronic challenges related to providing low-income populations with adequate food access and nutrition programs.

🏝️ Benefits

• Remote-First Company

• Unlimited PTO

• Flexible & remote location

• Healthcare Coverage (Medical, Dental, Vision)

• 401k & bonus

• Registered Dietitian Sessions