Staff Product Manager – Agency Monetization, Wallet

This is a fully remote position, open to applicants in India.

📋 Description

• Take charge of the product strategy and roadmap for HighLevel's Reselling, Rebilling, and Wallet platform.

• Recognize customer challenges and market opportunities to enhance how agencies monetize HighLevel products and manage financial operations.

• Spearhead product initiatives from discovery to execution, balancing customer requirements, technical complexities, and business goals.

• Collaborate closely with Engineering and Design to create scalable, reliable, and user-friendly platform experiences.

• Work in partnership with Finance, Revenue Operations, Customer Success, and other Product teams to ensure smooth end-to-end monetization processes.

• Establish success metrics, utilize customer insights and data, and continuously optimize product performance.

• Foster alignment among stakeholders while influencing product direction across various teams.

• Mentor Product Managers and contribute to elevating the overall standards of product management throughout the organization.

⛳️ Requirements

• Over 8 years of experience in Product Management, particularly with complex financial or payments infrastructure in SaaS or fintech settings.

• Proven track record in designing, launching, and scaling systems that process high volumes of financial transactions and reconciliations.

• Comprehensive knowledge of Stripe’s ecosystem, including Connected Accounts, Treasury, Payment Intents, Tax APIs, and reconciliation processes.

• Strong understanding of global payments, multi-currency management, and FX settlement across various regions (US, EU, Canada, India, Australia).

• Experience in implementing or integrating tax compliance systems (e.g., Stripe Tax, Avalara, or internal frameworks) for B2B and reseller transactions.

• Demonstrated capability to collaborate with finance, tax, and engineering teams to ensure accounting precision and regulatory compliance.

• High proficiency in hands-on execution, including data validation, variance analysis, and correlating product usage to revenue.

• Analytical mindset with experience in using SQL, BI tools, or financial data models to identify issues and validate hypotheses.

• Excellent stakeholder management and communication skills, with the ability to simplify complex financial concepts for cross-functional teams.

• Proven history of delivering measurable impact through systemic enhancements, automation, and data-driven decision-making.

🏝️ Benefits

• Our unwavering focus is on providing value to our users.

• Enjoy an exciting and dynamic work environment driven by a passionate team.

• Collective responsibility where no task is considered someone else's job.

• Opportunity to learn the intricacies of scaling a B2B SaaS startup.

• Develop impactful products that cater to the needs of our customers.