Staff Product Engineer, Enterprise AI

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the implementation of Thunderbolt product features from initial concept to launch, adoption, and further iterations.

• Convert product vision, user requirements, partner insights, and enterprise needs into technical plans and delivered product experiences.

• Collaborate across the stack to build, integrate, test, and deliver comprehensive product features.

• Develop AI-driven chat, search, research, workflow automation, administration, integrations, and enterprise workflow functionalities.

• Work alongside product, design, engineering, enterprise-facing teams, and open-source contributors.

• Partner with senior technical leadership to translate technical strategies into actionable product work.

• Utilize AI-assisted development tools while ensuring quality, security, maintainability, and reliability are upheld.

• Navigate technical and product trade-offs in uncertain scenarios.

• Analyze usage, feedback, support signals, quality concerns, and adoption trends post-launch.

• Instrument features or collaborate on measurement strategies for adoption, reliability, and product value.

• Identify product deficiencies, technical risks, edge cases, and opportunities for enhancing user experience.

• Produce clear, maintainable, well-tested code across front-end, back-end, APIs, integrations, and infrastructure-related domains.

• Develop reusable product and engineering frameworks.

• Foster a product engineering culture that emphasizes ownership, quality, experimentation, user value, and effective execution.

⛳️ Requirements

• Over 10 years of professional software engineering experience, including substantial experience in building and deploying production applications with Staff-level scope, leadership, and influence.

• Proficient full-stack engineering capabilities across user interfaces, APIs, services, integrations, data flows, and infrastructure-related areas.

• Demonstrated experience in owning intricate product features from technical planning through implementation, launch, evaluation, and iteration.

• Background in developing AI-enabled products or features, with hands-on knowledge in LLMs, RAG, agents, model/provider abstraction, data connectors, retrieval systems, or AI application architecture.

• Familiarity with evaluating and utilizing various AI tools, models, frameworks, or development harnesses, with the capability to articulate trade-offs and limitations.

• Experience with open-source enterprise products, developer tools, infrastructure solutions, platform products, or technically sophisticated enterprise software.

• Strong product judgment and the ability to translate product direction, feedback, customer needs, and product signals into technical plans and iterations.

• Capability to work independently in a rapidly evolving product environment.

• In-depth understanding of software quality, testing, maintainability, security, performance, reliability, and implementation trade-offs.

• Excellent collaboration and communication skills across engineering, product, design, open-source, and customer- or partner-facing stakeholders.

• Awareness of enterprise software requirements, including privacy, security, administration, access control, compliance, deployment flexibility, supportability, and responsible AI.

• Candidates must reside in Canada and possess permanent work authorization; visa sponsorship is not available.

• Bonus: experience with self-hosted, hybrid, customer-controlled, or regulated deployments; AI/enterprise compliance frameworks; working with enterprise customers or public sector organizations; reusable product patterns; instrumentation, observability, or experimentation.

🏝️ Benefits

• Fully remote work with flexible scheduling.

• Company-issued laptop.

• Annual bonus program.

• Monthly remote work stipend.

• Annual professional development stipend.

• Access to the Coursera learning platform.

• Opportunities to attend industry conferences.

• Participation in company all-hands and team events.

• 24 days of paid time off per year (prorated).

• A day off on your birthday.

• Year-end company shutdown.

• 9 wellbeing days.

• Observance of public holidays.

• Additional paid leave options.

• Quarterly wellbeing stipend for personal or family activities.

• RRSP contributions.

• Comprehensive health, dental, and vision insurance.

• Disability insurance.

• Life insurance.

• Employee assistance program.

• Paid parental leave.

• Paid sick days.