Staff Product Designer

This is a fully remote position, open to applicants in United Kingdom, +3 more countries.

📋 Description

• Take full ownership of the design process for every usage-based feature, from vendor or customer discovery to specification, design, launch, and measurement.

• Deliver the next iteration of Pinpoint Checks, which includes the DBS update service with automated routing, rechecks, downstream data transfer, decision and audit processes, as well as high-compliance checks in the UK.

• Create designs for credit visibility, self-service costing, and in-platform credit management.

• Collaborate with the PM to shape the Marketplace product strategy into 2027 and execute the plans effectively.

• Engage in shared discovery processes with the PM.

• Document decisions, edge cases, and resolved queries in tickets prior to development.

• Use coding to prototype when it is more effective than Figma, and submit pull requests for minor front-end adjustments and quality assurance of shipped work.

• Act as the domain expert for Support, Sales, and Legal on issues related to stuck checks and vendor data management.

• Present Marketplace projects during weekly design critiques.

• Contribute innovative patterns to Thumbtack, which is Pinpoint's design system.

⛳️ Requirements

• Proven experience in designing intricate B2B software products in collaboration with a PM and engineers, with tangible results to demonstrate.

• Having sole or lead designer experience in a particular area is advantageous.

• Background in startup or scale-up environments.

• Practical experience in designing within constraints imposed by regulations, compliance rules, or third-party vendor APIs.

• Familiarity with multi-state workflows such as orders, cases, applications, and checks.

• Understanding of enterprise-level permissions, configurations, multiple personas, and scalable workflows.

• Daily utilization of AI tools for research, testing, bug investigation, prototyping, and documentation purposes.

• Technical proficiency and eagerness to learn in order to ship small pull requests using Claude Code.

• Showcase of production-ready UI craftsmanship in a portfolio.

• Capacity to make and own decisions in scenarios where data is lacking.

• Understanding of commercial outcomes concerning margins, adoption, and conversion rates.

• Portfolio must highlight enterprise product work; agency work or consumer applications are not adequate.

• Willingness to function as an individual contributor within a single squad.

• Bonus: Experience in HR tech or ATS, along with knowledge of credits, billing, or usage-based pricing.

🏝️ Benefits

• Comprehensive healthcare: outstanding medical, dental, and vision coverage for you and your family.

• Unlimited holidays: take the necessary time to rest and rejuvenate.

• Mental health support: unlimited, immediate access to professional counseling through Spill.

• Retirement contributions: 401k or pension contributions based on your location.

• Remote-first approach: work in the environment that maximizes your productivity, with flexibility and trust as the standard.

• Equity with significant upside: participate in the long-term value you help create.

• Fully paid parental leave: up to 16 weeks of paid leave for new parents.

• Learning budget: annual funds available for courses, books, or any resources that aid your growth.

• A few in-person team meetups each year.