Staff Platform Manager, Payments

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take ownership of the product vision, strategy, and roadmap for regional payments in Brazil, Mexico, and the surrounding areas.

• Enhance checkout processes and conversion paths while improving authorization, approval, and payment success rates.

• Broaden the range of local payment methods and options for installments or affordability.

• Lead the complete product lifecycle from initial discovery and PRDs through to launch, scaling, and ongoing iteration.

• Establish product requirements for payment processor and method integrations.

• Oversee regulatory and compliance workstreams in collaboration with Legal, Tax, Compliance, and Finance teams.

• Define and monitor key performance indicators (KPIs) related to conversion, costs, reliability, and revenue.

• Keep track of regulatory updates, competitor activities, and new payment technologies, incorporating insights into the roadmap.

• Collaborate across various functions including Engineering, Design, Analytics, Data Science, Finance, Compliance/Legal, Partnerships, and Country teams.

⛳️ Requirements

• Over 10 years of experience in product management.

• Proven success in building and scaling payment or financial products, with a focus on strategy, roadmap, and execution.

• In-depth knowledge of the payments stack within a marketplace setting, covering pay-ins, pay-outs, and fund flows.

• Proven skills in minimizing purchase friction and enhancing conversion rates through the funnel.

• Familiarity with authorization, settlement, processors/gateways, acquirers, card scheme regulations, 3DS/SCA, tokenization/vaulting, and reconciliation processes.

• Experience with local payment options and affordability solutions, including wallets, bank transfers, and BNPL/installments.

• Understanding of the LATAM payments landscape, including Pix, SPEI, regional wallets, and the culture of installments.

• Knowledge of local regulatory frameworks such as those from the Central Bank of Brazil and SAT Mexico.

• Proficiency in defining KPIs, conducting experiments, and utilizing analytics for informed decision-making.

• Technical knowledge to collaborate with engineering teams and convey complex ideas clearly.

• Strong product vision and user empathy.

• Proficiency in English is required; knowledge of Portuguese and/or Spanish is highly preferred.

🏝️ Benefits

• Eligibility for bonuses

• Eligibility for equity

• Comprehensive benefits package

• Employee travel credits