Staff Platform Manager, Payments

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take ownership of the product vision, strategy, and roadmap for regional payments across Brazil, Mexico, and the wider region.

• Enhance the checkout experience and conversion rates by minimizing booking friction and optimizing regional checkout funnels and payment success rates.

• Broaden the range of local payment methods and options for installments and affordability.

• Manage the entire product lifecycle from the discovery phase and PRDs to launch, ramping up, and iteration.

• Establish product requirements for processor and payment-method integrations in collaboration with Partnerships and Engineering.

• Lead regulatory and compliance workstreams alongside Legal, Tax, Compliance, and Finance teams.

• Define and monitor KPIs related to conversion, cost, reliability, and revenue.

• Keep track of regulatory changes, competitor activities, and emerging payment rails, translating them into the product roadmap.

• Collaborate cross-functionally with Engineering, Design, Analytics, Data Science, Finance, Compliance/Legal, Partnerships, and Country teams.

⛳️ Requirements

• Minimum of 10 years of experience in product management.

• Proven ability to build and scale payments or financial products, with ownership of strategy, roadmap, and execution.

• In-depth knowledge of the payments stack in a marketplace context, encompassing pay-ins, pay-outs, and the flow of funds.

• Experience in enhancing checkout processes and funnel conversion.

• Familiarity with authorization and settlement processes, processors/gateways, acquirers, card scheme regulations, 3DS/SCA, tokenization/vaulting, and reconciliation.

• Experience with local payment methods and affordability solutions, including wallets, bank transfers, and BNPL/installments.

• Understanding of the LATAM payments ecosystem, including Pix, SPEI, regional wallets, and installment culture.

• Knowledge of local regulatory frameworks such as the Central Bank of Brazil and SAT Mexico.

• Proficiency in defining KPIs, conducting experiments, and leveraging analytics.

• Technical expertise to work with engineering teams and convey complex concepts in a straightforward manner.

• Strong product thinking capabilities and user empathy.

• Proficiency in English is required.

• Proficiency in Portuguese and/or Spanish is highly preferred.

🏝️ Benefits

• Eligibility for bonuses.

• Eligibility for equity.

• Comprehensive benefits package.

• Employee travel credits.