Staff Engineer, Salesforce Health Cloud

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Oversee the complete Salesforce Health Cloud solution architecture and delivery for large-scale healthcare implementations.

• Take ownership of the overall technical strategy for Health Cloud, ensuring compliance with scalability, security, and HIPAA/PHI regulations.

• Analyze client business use cases and technical requirements, transforming them into actionable technical designs.

• Align architectural choices with requirements and convey them effectively to development teams.

• Assess, evaluate, and select solutions that fulfill client specifications.

• Serve as a trusted advisor to business stakeholders, architects, and senior leadership regarding Health Cloud capabilities and best practices.

• Review and authorize both high-level and low-level technical designs.

• Ensure adherence to Salesforce best practices, including governor-limit optimization, performance tuning, and code quality standards.

• Provide guidance on Salesforce security, data access, sharing rules, consent management, and compliance matters.

• Facilitate collaboration between business stakeholders and Salesforce technical teams.

• Work closely with Salesforce Architects and Developers to create scalable solutions.

• Confirm the feasibility of solutions against Salesforce capabilities and project limitations.

• Prepare and maintain process flows, business process models, functional diagrams, and related documentation.

• Engage in Agile/Scrum ceremonies, such as sprint planning, backlog grooming, daily stand-ups, sprint reviews, and retrospectives.

• Enhance user adoption through the development of training materials, user guides, and release notes.

• Evaluate existing Salesforce implementations, providing recommendations for process improvements and optimization.

• Establish guidelines and benchmarks for non-functional requirements.

• Author and review architecture, framework, and high-level design documentation.

• Assess architecture and design for extensibility, scalability, security, design patterns, user experience, and non-functional requirements.

• Develop comprehensive solutions and specify technologies, patterns, and frameworks.

• Diagnose and resolve code issues through systematic root-cause analysis.

• Conduct proofs of concept to validate proposed designs and technologies.

• Mentor team members and ensure accountability for high delivery standards.

⛳️ Requirements

• A minimum of 5.5 years of overall experience.

• Proven ability to lead end-to-end Salesforce Health Cloud solution architecture and delivery for extensive enterprise healthcare projects.

• In-depth knowledge of Salesforce Health Cloud features, including Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management.

• Experience in translating complex healthcare business needs into scalable Salesforce Health Cloud solutions.

• Familiarity with Salesforce core, Health Cloud extensions, integrations, data models, and automation techniques.

• Practical leadership experience with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs.

• Experience in defining and governing integration architecture utilizing REST/SOAP APIs, middleware, FHIR, and HL7.

• Strong comprehension of EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management.

• Experience in leading requirements gathering, solution design, development, testing, deployment, and post-go-live support.

• Background in providing technical governance, conducting design/code reviews, and managing architectural risks and technical debt.

• Experience mentoring and leading multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams.

• Hands-on experience with DevOps and CI/CD tools like Copado, Git, Azure DevOps, and Jenkins.

• Ability to collaborate with program managers on project scope, timelines, risks, and delivery commitments.

• Experience in fostering innovation and continuous improvement, including PoCs, new Salesforce Health Cloud features, and platform advancements.

• Knowledge of roadmap planning, release strategy, and long-term platform evolution.

• Extensive experience in Agile/Scaled Agile environments, including sprint planning and release management.

• Exceptional communication, leadership, decision-making, and stakeholder management skills.

• Bachelor's or master's degree in computer science, Information Technology, or a related discipline.

🏝️ Benefits

• Flexible remote work options.

• A dynamic and non-hierarchical work culture.

• Opportunities for mentoring and professional growth through leadership roles.

• Exposure to large-scale enterprise healthcare implementations and global, multi-shore teams.